Leisure travelers will lead the hotel changeover and the business traveler will follow Travelers United believes that the leisure traveler will lead the travel recovery. Many businesses will be slower to get travel going again. They have experienced the ability to...
Rental cars, ride-sharing, hotels, and home-sharing are suffering from coronavirus woes The airline sector has been receiving billions of dollars of support from the government, but the other portions of the travel economy face coronavirus woes. Giant rental companies...
Hotel rooms must be sanitized for COVID-19 and other diseases to help ensure guest safety Hotels will make sanitizing your hotel room a major priority. Sooner or later, while the hunt for a COVID-19 vaccine continues, the virus’ outbreak will be controlled. The...
Hotels should pledge truth in advertising — include any mandatory fees in the room rates Consumers are the only groups not requesting money from Congress. Consumers ask for truth in advertising. Include all mandatory lodging fees in the room rates. For hundreds of...
Researchers found there were plenty of rooms left even when the site says “only one” Travel websites make it easy to comparison shop for hotel rooms. Just watch out for a common marketing trick designed to get you to book right away, rather than compare...
What is luxury? To some it may be the little things Luxury in a hotel means different things to different people. For some, it’s beautiful decor. It may be room service. Incredible service sometimes spells luxury. Often it’s little things, like the kind of...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.
