BE HEARD: TRAVELERS UNITED GIVES YOU A VOICE IN TRAVEL

Travelers United is the #1 advocacy group in travel. Your Support Helps Us Continue Our Education, Research, and Advocacy. Be heard!

LATEST STORIES

How to keep your plane clean and disinfected

How to keep your plane clean and disinfected

Antivirus disinfectants are applied on aircraft after the basic cleaning and scrubbing are done. For planes going through a “remain overnight” cleaning this means that disinfectant is sprayed by cleaners on all touchpoints. That means every aircraft in Southwest’s fleet is cleaned with EPA-approved disinfectant every night.

read more
A big hotel changeover in the coming months

A big hotel changeover in the coming months

The hotel changeover will be dramatic in the post-pandemic world. Cleanliness will be far more important than ever and will become a field of competition. Going touchless will define a modern facility but will not replace the hands-on hospitality found in B&Bs and smaller properties.

read more

POLICY

A big hotel changeover in the coming months

A big hotel changeover in the coming months

The hotel changeover will be dramatic in the post-pandemic world. Cleanliness will be far more important than ever and will become a field of competition. Going touchless will define a modern facility but will not replace the hands-on hospitality found in B&Bs and smaller properties.

TRAVEL

Remember fallen heroes on a different Memorial Day

Remember fallen heroes on a different Memorial Day

Today is Memorial Day. It’s the day America sets aside to honor our fallen heroes. They are the men and women who died while in the military service of the nation, They sacrificed their lives for the nation’s survival and well-being.

Should TSA check temperatures at the airport?

Should TSA check temperatures at the airport?

Should TSA check temperatures? Newspapers and talking heads on TV are filled with reports that the TSA may start to take passengers’ temperatures any day now at airport security checkpoints. Then what? There are no rules.

read more
In Europe, refunds are guaranteed, but travel credits are urged

In Europe, refunds are guaranteed, but travel credits are urged

Airlines must refund money paid for travel when flights are canceled. Any refusal violates European Union law. The law is basic and simple, but airlines are making things seem complicated in order to bamboozle their customers. Passengers across Europe are not being offered refunds by airlines for canceled flights due to Coronavirus. Such a refusal violates European Union law.

read more
Reliving my great travel memories that will be remembered forever

Reliving my great travel memories that will be remembered forever

Many people ask, “What are your best travel memories?” Some stand out, but all add magic to my life — skiing in Chile, hiking in Spain’s Val d’Aran, twisting over torturous Alpine mountain passes, circling Ireland after a winter snowstorm, sunny Bali, drunken Pamplona, singing in Moscow, early-morning Venice.

read more
Mom’s travel lessons I will never forget

Mom’s travel lessons I will never forget

It’s Mothers Day. It is a good time for me to reflect on my traveles with Mom. I wrote a post thanking my Dad for giving me the gift of travel but my mother taught me how to get the most from travel. From Mom’s travel lessons I learned how to savor travel, how to revel in it, how to learn from it. While Dad provided the opportunities to observe foreign lands and peoples, Mom’s travel lessons were focused on the experiential side of travel.

read more

TRAVEL SAFETY

How to choose restaurants in a post-COVID restaurant world

How to choose restaurants in a post-COVID restaurant world

Restaurants are important to travelers. They can introduce us, often like no other place, to local tastes and culture. They are different than other travel venues in that diners can’t wear face masks most of the time. Restaurants will need to make serious changes in their physical layout, protocols, and procedures to keep us safe.

TRAVEL TIPS

How to keep your plane clean and disinfected

How to keep your plane clean and disinfected

Antivirus disinfectants are applied on aircraft after the basic cleaning and scrubbing are done. For planes going through a “remain overnight” cleaning this means that disinfectant is sprayed by cleaners on all touchpoints. That means every aircraft in Southwest’s fleet is cleaned with EPA-approved disinfectant every night.

Why do I need a disaster emergency travel kit?

Why do I need a disaster emergency travel kit?

Preparation travelers can make by creating an emergency travel kit must be intentional. Collect these items to make up the emergency travel kit I have whenever you leave home. Start with the basics. Phone, flashlight, band-aids, antiseptic, and duct tape.

read more
Learn the EU’s passenger pandemic protection rules

Learn the EU’s passenger pandemic protection rules

in the USA airline passenger protections are almost nonexistent. On the other hand, European Union (EU) passenger protection laws stay strong. When the European Commission’s new guidelines on the application of the EU261 passenger law was announced, the European airline industry was dismayed while passengers cheered.

read more
Hotel health and safety is a personal responsibility

Hotel health and safety is a personal responsibility

After COVID-19, take personal responsibility for hotel health and safety Throughout much of the world today, COVID-19 is taking a heavy toll on the hospitality industry. As new cases have soared, hotel occupancy has plummeted. Leisure and business travelers are...

read more
You need an emergency evacuation plan when you travel

You need an emergency evacuation plan when you travel

No one thinks about an emergency evacuation plan when they book a vacation. So when I renewed my Medjet membership last year, I couldn’t have imagined being airlifted back to the US during a pandemic. And I never thought a team of professionals would help me escape from Europe.

read more
How can you plan a safe vacation?

How can you plan a safe vacation?

A safe vacation means different things to different people. Today safe normally means virus-free and healthy. But what about financially safe vacations. For airlines, hotels, and cruise lines safe means different things to different people.

read more

FOLLOW

Receive Daily Updates

SUBSCRIBE TO NEWSLETTER

Accomplishments

These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.

  • Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
  • Creation of the Advisory Committee for Aviation Consumer Protections
  • Advertised airfares now include airfare plus, mandatory taxes and fees
  • Lost/damaged/delayed luggage compensation limit increased to $3,500
  • Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
  • Once an airfare is purchased, that airfare and ancillary fees cannot be increased
  • Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.