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LATEST STORIES
How to make airline connections during summer travel
Allow extra time. If you’re already booked for this year it might be too late, but in general, you really want to book a flight with more than usual connecting time. It’s not just winter weather that can cause problems, but around the holidays since flights are particularly full, the “next available flight” may be a long time day, possibly even the next day.
El Niño has arrived. Beware hot weather now.
NOAA has announced that El Niño has developed. In much of the northern hemisphere this summer, including the U.S. and Europe, it will cause temperatures to soar. Travelers must beware. Last week, the National Oceanic and Atmospheric Administration (NOAA) announced...
POLICY
Why baggage and mobility device handling reporting rules are important to passengers
New DOT rules are the end of a very long, step-by-step process to change the previous system that provided misleading statistics about an airline’s handling of checked baggage and that provided no data for mobility device damages. Travelers United was one of the main protagonists in the efforts over the past nine years.
Don’t make customs agents’ jobs more difficult at the border
U.S. Customs and Border Protection (CBP) presents this list of Holiday Season tips. Knowing what CBP needs travelers to know before getting to passport control and customs stations will make all international travel easier, less stressful, and more enjoyable.
EU airlines rules ban them from adding fuel surcharges to post ticket sales
The US-Iranian War has had a big impact on global tourism. By Camille Van Puymbroeck traveltomorrow.com (light editing to make it easier to read in American English) On May 8, the European Commission published a document providing guidance concerning EU rules...
The government wants to know everything about your last trip
The Secret Service plans to use private data to bypass the Constitution. The government wants to know. The results could spell trouble for your next flight. Marilyn Kaufman didn’t realize she was inviting an observer into her living room when she signed up for a lower...
TRAVEL ADVICE
How to make airline connections during summer travel
Allow extra time. If you’re already booked for this year it might be too late, but in general, you really want to book a flight with more than usual connecting time. It’s not just winter weather that can cause problems, but around the holidays since flights are particularly full, the “next available flight” may be a long time day, possibly even the next day.
One level of airline safety rules — that’s the mantra at DOT & FAA, unless …
Major airlines and airline unions have protested the establishment of airline safety rules of semi-private airlines that skirt training and security rules followed by scheduled airlines. When this article was first published about airline safety rules and...
National Consumer Protection Week happened — airline passengers didn’t notice.
These seven airline consumer protection principles should guide airline consumer protection. Airline consumer protections were not included in the announcement of the National Consumer Protection Week, the aviaiton consumer groups and Travelers United need to speak out.
No summer for a cruise
A vortex of outbreaks, accidents, and scandals have engulfed the cruise industry. Should you skip the ship? If you needed a sign that the universe wants you to skip a cruise this summer, here it is. There’s the MV Hondius, the Dutch expedition ship that limped into...
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Accomplishments
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
- Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
- Creation of the Advisory Committee for Aviation Consumer Protections
- Advertised airfares now include airfare plus, mandatory taxes and fees
- Lost/damaged/delayed luggage compensation limit increased to $3,500
- Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
- Once an airfare is purchased, that airfare and ancillary fees cannot be increased
- Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.
