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LATEST STORIES

How to stop seat recliners from invading your space

When seats recline into your space, speak up. No recline in coach needs to be the rule when flying  Stop reclining your airplane seat. You. Yes, you. Two domestic airlines already limit your ability to lean back in economy class. Even if the airline doesn’t make the...

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Sharp focus on the perils of Uber

The eighty-four-page Uber safety report is highly revealing. It details crimes that occurred during the 2.3 billion trips that U.S. Uber drivers took during two years. We know that 99.9 percent of Uber’s rides ended without incident. We know that others had only minor safety issues, but, we also know that too many Uber rides were ended by serious crimes committed.

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POLICY

Why doesn’t the US have flight delay rules?

Why doesn’t the US have flight delay rules?

Where are the US rules for flight delays? Canada and the EU have them Worldwide rules and regulations to deal with airline flight delays in different ways. The European Union (EU) has strict rules and Canada just instituted airline flight delay rules. However, the US...

TRAVEL

How to see Pearl Harbor — both over and under

How to see Pearl Harbor — both over and under

President Franklin Roosevelt aptly called the Japanese surprise attack on Pearl Harbor a day that will live in infamy. I was taken by the contrast of the idyllic setting and the exhibits describing the attacks. The haunting plaques with the names of those killed and the heroes of the day are burned in my memory.

Protect children on planes — it’s the law

Now it is the third holiday season since Congress passed the Families Seating Together Act as part of the 2016 FAA Reauthorization Bill. And after three years it is time for DOT to follow the will of Congress and the President and set up regulations to protect children on planes.

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What is the reason that half my flights arrive late?

The next time your airline claims your flight is “on time,” check your watch. Airlines are allowed to count any arrival within 14 minutes and 59 seconds of schedule as “on time,” an obscure rule called A-14. And now consumer advocates want to make A-14 go away.

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How to live in a real castle in Spain

Some of Europe’s most luxurious and spectacular hotels have been created within the ruins of ancient castles, palaces, monasteries and convents in Spain. Known as paradors, these majestic hotels offer visitors romantic, atmospheric and luxurious lodging in Spain.

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How to discover a different vacation in surprising Provo

Don’t let Provo’s squeaky-clean, straight-laced image fool you. It can be a wild place. And a little crazy. I’m not just talking about Utah Valley’s latest obsession, a skill that will serve you well in the zombie apocalypse. There are plenty of interesting museums, including one where you can try on a straightjacket.

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TRAVEL SAFETY

How to buy travel insurance that works when you need it

How to buy travel insurance that works when you need it

Take a long look at your travel insurance — will it cover you without insurance exclusions? If you think your travel insurance policy will cover you on your next trip, you might want to take another look. Travel insurance doesn’t cover everything. Truth be told, it...

TRAVEL TIPS

How to stop seat recliners from invading your space

How to stop seat recliners from invading your space

When seats recline into your space, speak up. No recline in coach needs to be the rule when flying  Stop reclining your airplane seat. You. Yes, you. Two domestic airlines already limit your ability to lean back in economy class. Even if the airline doesn’t make the...

8 safety hacks for your fall foliage road trip

When fall comes, I think road trip, jumping in the family car to take long rides through rural America and national parks. Car travel gives us the flexibility to stay longer when we find something special or leave early if our expectations are unrealized.

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Hotel safety is still primarily on the shoulders of guests

Hotel security and hotel safety have been in the news lately. Both Hilton and Disney changed their “Do Not Disturb” policy. While the new policy will help make hotel guests safer, it’s still incumbent on guests to take personal responsibility for their own safety.

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Sharp focus on the perils of Uber

The eighty-four-page Uber safety report is highly revealing. It details crimes that occurred during the 2.3 billion trips that U.S. Uber drivers took during two years. We know that 99.9 percent of Uber’s rides ended without incident. We know that others had only minor safety issues, but, we also know that too many Uber rides were ended by serious crimes committed.

read more

Why do amateur holiday travelers make airports crazy?

All travelers are not equal. Generally, the less frequently people travel, the more stress they create at the airport. Besides crowded planes and iffy weather in much of the United States, holiday travel can be the most stressful of all because of infrequent travelers.

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Packing the right way will improve your trip

Last weekend, I got sucked into YouTube watching packing videos. There are sure a lot of them and a oodles of time can be wasted watching them all. After watching for a while, I selected these as offering different systems for packing. I hope you enjoy watching these between football games and eating this Thanksgiving Day.

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Accomplishments

These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.

  • Creation of the Advisory Committee for Aviation Consumer Protections
  • Advertised airfares now include airfare plus, mandatory taxes and fees
  • Lost/damaged/delayed luggage compensation limit increased to $3,500
  • Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
  • Once an airfare is purchased, that airfare and ancillary fees cannot be increased
  • Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.