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LATEST STORIES

POLICY

Today, honesty in airline advertising is more important than ever

Today, honesty in airline advertising is more important than ever

A year after the airlines’ began this epic struggle to stay in business during the pandemic, they are suffering financially. After 9/11 and the recession downturns, this is another financial pummeling being taken by airlines. And, consumers are not getting any honesty in advertising.

Kids are vulnerable as FBI reports airline sexual assaults soar

Kids are vulnerable as FBI reports airline sexual assaults soar

Airlines make kids vulnerable to sexual predators by charging families extra to sit together. Congress, four years ago passed a law requiring DOT to make specific rules to allow family members 13 and younger to sit together with families. DOT has not begun a rulemaking to study the problem.

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TRAVEL ADVICE

Where you can buy things confiscated by TSA and lost by passengers

Where you can buy things confiscated by TSA and lost by passengers

These places are where what TSA confiscates and you lose on flights ends up.  I have often wondered what happens to lost and confiscated belongings left by passengers on planes and checkpoint lines. The TSA confiscates thousands of small pen knives, AirPods, iPads,...

CORONAVIRUS

How COVID still affects travel even if the virus is weaker

How COVID still affects travel even if the virus is weaker

COVID still affects travel. Don't fool with the coronavirus. Respect it. As a travel agent and someone who loves to travel, it's been great to see COVID restrictions loosening on travel worldwide. But COVID still affects travel even if the virus is weaker. Loosened...

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It’s not okay to fly when you’re contagious with COVID

It’s not okay to fly when you’re contagious with COVID

Some air travelers think it's alright to fly while contagious with COVID. They are wrong! I know of several people who recently flew while infectious with COVID. I've heard from angry readers who also know people who have flown while contagious with COVID. Other...

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DESTINATIONS

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Accomplishments

These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.

  • Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
  • Creation of the Advisory Committee for Aviation Consumer Protections
  • Advertised airfares now include airfare plus, mandatory taxes and fees
  • Lost/damaged/delayed luggage compensation limit increased to $3,500
  • Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
  • Once an airfare is purchased, that airfare and ancillary fees cannot be increased
  • Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.