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LATEST STORIES

Scores of passengers suffer illness on airlines

Scores of passengers suffer illness on airlines

Airline sick passenger rules force many sick passengers (even with doctor notes) to fly and allow the spread of contagious diseases. We need some common sense. And, some new, clear rules and procedures for controlling those with communicable diseases from flying.

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Why some flights are delayed and some flights are on time

Why some flights are delayed and some flights are on time

When an airport is operating at temporarily reduced capacity, for any reason, airlines are likely to be told how many flights they can have take-off and land within a given time. The airlines then can decide accordingly what flights leave on-time and what flights are delayed.

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POLICY

Scores of passengers suffer illness on airlines

Scores of passengers suffer illness on airlines

Airline sick passenger rules force many sick passengers (even with doctor notes) to fly and allow the spread of contagious diseases. We need some common sense. And, some new, clear rules and procedures for controlling those with communicable diseases from flying.

Important ways DOT needs consumer protections for passengers

Important ways DOT needs consumer protections for passengers

A recent GAO report outlines a series of problems with DOT’s airline consumer protections. Problems with consumer protections range from airline incidents to the education of consumers. Plus, the GAO report highlights issues from handling complaints to enforcing regulations.

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TRAVEL ADVICE

Scores of passengers suffer illness on airlines

Scores of passengers suffer illness on airlines

Airline sick passenger rules force many sick passengers (even with doctor notes) to fly and allow the spread of contagious diseases. We need some common sense. And, some new, clear rules and procedures for controlling those with communicable diseases from flying.

Why some flights are delayed and some flights are on time

Why some flights are delayed and some flights are on time

When an airport is operating at temporarily reduced capacity, for any reason, airlines are likely to be told how many flights they can have take-off and land within a given time. The airlines then can decide accordingly what flights leave on-time and what flights are delayed.

read more
Passengers brace for the big airline summer squeeze travel

Passengers brace for the big airline summer squeeze travel

Airline summer squeeze travel is coming soon! Are you ready for less room? The start of the summer travel season is only a few weeks away, but people in the know have already identified the most pressing problem: dangerously cramped airline seats for squeeze travel...

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CORONAVIRUS

Airlines force contagious passengers to fly? Perhaps next to you.

Airlines force contagious passengers to fly? Perhaps next to you.

Airlines oppose a sick passenger rule while they enforce the US protocols against the contagious coronavirus. I often wonder why I am still fighting the good fight to get airlines to create a sick passenger rule. Even after experiencing the worldwide pandemic, we know...

How COVID still affects travel even if the virus is weaker

How COVID still affects travel even if the virus is weaker

COVID still affects travel. Don't fool with the coronavirus. Respect it. As a travel agent and someone who loves to travel, it's been great to see COVID restrictions loosening on travel worldwide. But COVID still affects travel even if the virus is weaker. Loosened...

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It’s not okay to fly when you’re contagious with COVID

It’s not okay to fly when you’re contagious with COVID

Some air travelers think it's alright to fly while contagious with COVID. They are wrong! I know of several people who recently flew while infectious with COVID. I've heard from angry readers who also know people who have flown while contagious with COVID. Other...

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DESTINATIONS

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Accomplishments

These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.

  • Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
  • Creation of the Advisory Committee for Aviation Consumer Protections
  • Advertised airfares now include airfare plus, mandatory taxes and fees
  • Lost/damaged/delayed luggage compensation limit increased to $3,500
  • Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
  • Once an airfare is purchased, that airfare and ancillary fees cannot be increased
  • Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.