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LATEST STORIES
7 low-tech vacation travel tips for a high-tech age
A savvy traveler has have heard and read thousands of vacation travel tips before. The litany of show up early, watch out and avoid “amateur” travelers, be prepared for extra-full overhead bins, get to the airport early, etc. Enjoy these 7 low-tech travel tips.
Why you might want to splurge for premium economy seats this holiday season
POLICY
How airline passengers are deceived by seat reservation games
As the airlines have begun unbundling their airfares, many seats now require paid reservations. On some flights, I have seen every aisle seat and every window seat tagged with an extra fee, anywhere from $25-$43 and more. Airline seating rules are an airline seat reservation games mess.
How you can find on-time statistics on airline websites
On-time statistics are important for travelers. DOT recognizes this importance. Travelers use arrival times in order to plan for enough time to get to connecting flights. Many also hope that checked baggage makes the connection as well,
Know the real rules for best compensation when you are bumped
Overbooking is not illegal, and most airlines overbook their scheduled flights to a certain extent in order to compensate for “no-shows.” Passengers are sometimes left behind or “bumped” as a result. When an oversale occurs, the Department of Transportation (DOT) requires airlines to ask people who aren’t in a hurry to give up their seats voluntarily in exchange for compensation. Those passengers bumped against their will are, with a few exceptions, entitled to compensation.
Know these 10 lost domestic luggage rules for maximum compensation
There are rules that should be followed before traveling. There are rules when traveling and checking in baggage. And, finally, rules when luggage is lost, delayed or damaged. Passengers who follow these rules have far fewer lost and delayed baggage problems and get top compensation from the airlines.
TRAVEL ADVICE
7 low-tech vacation travel tips for a high-tech age
A savvy traveler has have heard and read thousands of vacation travel tips before. The litany of show up early, watch out and avoid “amateur” travelers, be prepared for extra-full overhead bins, get to the airport early, etc. Enjoy these 7 low-tech travel tips.
Why you might want to splurge for premium economy seats this holiday season
Ned’s annual 2023 holiday gifts for travelers
I've got 10 annual 2023 holiday gifts for traveler in your life from an expensive noise cancelling headset to an inexpensive luggage scale. The December winter holiday season has begun in the U.S. and Europe. For the last couple of months, I've been searching for gift...
Infants traveling as a lap child and other infant air travel safety issues
Flying with a 2-year-old is taking an injury chance. But parents often take that chance to save money. On a flight not that long ago, a family was sitting not far from me. The mother sat next to her son, who was about four or five years old, and the father had their...
CORONAVIRUS
COVID-19 trip cancellations continue — but sickness waivers are ending
Passengers still face COVID-19 trip cancellations or postponements. As we move into a post-pandemic world, most travel agents will tell you, we're still having people cancel or postpone trips due to COVID-19. Thankfully, for the most part, the disease is not as deadly...
Five ways travel may never go back to pre-COVID days — get ready for a “new normal”
After three years American travelers yearn for a "new normal" for vacation and business travel reality. Many Americans and travelers worldwide may feel as if the pandemic is over. Indeed, after almost three years, everyone wanted to return to normal. But the "new...
How COVID still affects travel even if the virus is weaker
COVID still affects travel. Don't fool with the coronavirus. Respect it. As a travel agent and someone who loves to travel, it's been great to see COVID restrictions loosening on travel worldwide. But COVID still affects travel even if the virus is weaker. Loosened...
It’s not okay to fly when you’re contagious with COVID
Some air travelers think it's alright to fly while contagious with COVID. They are wrong! I know of several people who recently flew while infectious with COVID. I've heard from angry readers who also know people who have flown while contagious with COVID. Other...
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Accomplishments
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
- Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
- Creation of the Advisory Committee for Aviation Consumer Protections
- Advertised airfares now include airfare plus, mandatory taxes and fees
- Lost/damaged/delayed luggage compensation limit increased to $3,500
- Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
- Once an airfare is purchased, that airfare and ancillary fees cannot be increased
- Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.
