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LATEST STORIES
Scores of passengers suffer illness on airlines
Airline sick passenger rules force many sick passengers (even with doctor notes) to fly and allow the spread of contagious diseases. We need some common sense. And, some new, clear rules and procedures for controlling those with communicable diseases from flying.
Why some flights are delayed and some flights are on time
When an airport is operating at temporarily reduced capacity, for any reason, airlines are likely to be told how many flights they can have take-off and land within a given time. The airlines then can decide accordingly what flights leave on-time and what flights are delayed.
POLICY
Scores of passengers suffer illness on airlines
Airline sick passenger rules force many sick passengers (even with doctor notes) to fly and allow the spread of contagious diseases. We need some common sense. And, some new, clear rules and procedures for controlling those with communicable diseases from flying.
Why knowing airline wheelchair policies can make flying easier
Caregiver and airline wheelchair policies Always, always when traveling with anyone who needs wheelchair assistance, make sure to contact the airport and airline prior to arriving for caregiver and wheelchair policies. The earlier the better. In the US all airlines...
Important ways DOT needs consumer protections for passengers
A recent GAO report outlines a series of problems with DOT’s airline consumer protections. Problems with consumer protections range from airline incidents to the education of consumers. Plus, the GAO report highlights issues from handling complaints to enforcing regulations.
Five US passport traps that can quickly end your journey before it starts
When applying for a new or renewed passport there are traps that can cause your trip to end before it starts. Plus, other passport traps cause problems at your destination. When traveling internationally, the one document we must have is our passport. Other documents...
TRAVEL ADVICE
Scores of passengers suffer illness on airlines
Airline sick passenger rules force many sick passengers (even with doctor notes) to fly and allow the spread of contagious diseases. We need some common sense. And, some new, clear rules and procedures for controlling those with communicable diseases from flying.
Why some flights are delayed and some flights are on time
When an airport is operating at temporarily reduced capacity, for any reason, airlines are likely to be told how many flights they can have take-off and land within a given time. The airlines then can decide accordingly what flights leave on-time and what flights are delayed.
A modest proposal to improve airline safety — preserve flight data
The FAA must overhaul its aircraft flight data collection to preserve flight data. Make it available even if the black boxes are damaged, unrecoverable, or erased. The NTSB can still fully investigate incidents and accidents. In recent weeks, we've read about too many...
Passengers brace for the big airline summer squeeze travel
Airline summer squeeze travel is coming soon! Are you ready for less room? The start of the summer travel season is only a few weeks away, but people in the know have already identified the most pressing problem: dangerously cramped airline seats for squeeze travel...
CORONAVIRUS
Airlines force contagious passengers to fly? Perhaps next to you.
Airlines oppose a sick passenger rule while they enforce the US protocols against the contagious coronavirus. I often wonder why I am still fighting the good fight to get airlines to create a sick passenger rule. Even after experiencing the worldwide pandemic, we know...
How COVID still affects travel even if the virus is weaker
COVID still affects travel. Don't fool with the coronavirus. Respect it. As a travel agent and someone who loves to travel, it's been great to see COVID restrictions loosening on travel worldwide. But COVID still affects travel even if the virus is weaker. Loosened...
It’s not okay to fly when you’re contagious with COVID
Some air travelers think it's alright to fly while contagious with COVID. They are wrong! I know of several people who recently flew while infectious with COVID. I've heard from angry readers who also know people who have flown while contagious with COVID. Other...
America needs more international travel, today more than ever
Why are Americans shaking in their boots and fighting each other while there is an international push to normalcy again? I just returned from a month in Italy. Other friends of mine live in France and Spain. Yet other international travel analysts traveled from the...
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Accomplishments
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
- Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
- Creation of the Advisory Committee for Aviation Consumer Protections
- Advertised airfares now include airfare plus, mandatory taxes and fees
- Lost/damaged/delayed luggage compensation limit increased to $3,500
- Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
- Once an airfare is purchased, that airfare and ancillary fees cannot be increased
- Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.
