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LATEST STORIES

Can you remember America’s greatest Winter Olympic Games

The Lake Placid 1980 Winter Olympics was a classic The U.S. Hockey team upset the Russians en route to a gold medal. And American speedskater Eric Heiden won a remarkable five gold medals in five events. Since then, Lake Placid has never given up the Olympic...

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What makes false advertising so misleading for travelers

The problem of false advertising in the travel world has gotten worse over the past four years. Both the airlines and the hotel world have created new pricing structures or expanded old ones that deceive consumers. Even after years of hard work behind the scenes, when this administration leaves, consumers will be left in the lurch.

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POLICY

What makes false advertising so misleading for travelers

What makes false advertising so misleading for travelers

The problem of false advertising in the travel world has gotten worse over the past four years. Both the airlines and the hotel world have created new pricing structures or expanded old ones that deceive consumers. Even after years of hard work behind the scenes, when this administration leaves, consumers will be left in the lurch.

TRAVEL

Can you remember America’s greatest Winter Olympic Games

Can you remember America’s greatest Winter Olympic Games

The Lake Placid 1980 Winter Olympics was a classic The U.S. Hockey team upset the Russians en route to a gold medal. And American speedskater Eric Heiden won a remarkable five gold medals in five events. Since then, Lake Placid has never given up the Olympic...

10 lost luggage rules for maximum compensation

There are rules that should be followed before traveling. There are rules when traveling and checking in baggage. And, finally, rules when luggage is lost, delayed or damaged. Passengers who follow these rules have far fewer lost and delayed baggage problems and get top compensation from the airlines.

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How to find on-time statistics on airline websites

The other day I discussed on-time flights and the importance of having enough time to get to connecting flights. I was also speaking about the hope that my checked baggage made the connection as well, The conversation came around to how can a passenger even know what the record for on-time arrival might be and where that information can be found.

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How should you travel with your pet?

DOT tightened some of its rules about service animals. It gave the green light for airlines to ask passengers traveling with a service animal to provide documentation related to vaccination, training or behavior. The policy shift has made air travelers pay more attention to the issue. For some, the answer to: “Should I fly with my pet” is “no.”

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Learn about this Austrian concentration camp and never forget

Mauthausen was one of the Third Reich’s largest concentration camps. It was built high upon an Austrian hill in Linz. The rationale behind concentration camps evolved over the war years. They began as a place for imprisoning people. Eventually, they changed to simply one of extermination.

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Fun and frivolity in a country setting at Branson

In contrast with the fast rides, non-stop entertainment, and frenzied activity, it’s somewhat ironic that the area initially was a favorite destination for fishermen seeking a quiet outing. Its rivers and warm water Table Rock Lake, continue to serve as magnets for anglers in search of largemouth bass and other freshwater fighters.

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TRAVEL SAFETY

Vacation waiver or travel insurance — What is the difference?

Vacation waiver or travel insurance — What is the difference?

A vacation waiver is not a travel insurance policy. It’s an add-on product that allows travelers to change or cancel a trip for any reason. The tour organizer waives any cancellation fees and will refund any amount returned by the travel provider. It also offers a travel credit, good for a future trip. However, it is not overall travel insurance.

TRAVEL TIPS

New United Airlines loyalty rules threaten their best passengers

New United Airlines loyalty rules threaten their best passengers

When an airline announces changes to its frequent flier program, it’s usually not a good deal for consumers. That hold true no matter how the airlines spin it. Awards either are getting harder to get or the mileage requirements for elite status are getting harder. Or, both.

Women ignored in official government crash testing

50 percent of American drivers are ignored in car crash testing  An extensive study by Consumer Reports has concluded that just as the Federal Aviation Administration (FAA) is biased toward airlines, the National Highway and Transportation Safety Administration...

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Secret evacuation tests for planes? Is the FAA crazy?

In September, FAA Deputy Administrator Daniel Elwell announced that that the agency will conduct tests of airplane evacuations. These tests, the first conducted by the FAA in nearly two decades, need observers and public reporting in order to increase passenger safety.

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8 safety hacks for your fall foliage road trip

When fall comes, I think road trip, jumping in the family car to take long rides through rural America and national parks. Car travel gives us the flexibility to stay longer when we find something special or leave early if our expectations are unrealized.

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Eight 2020 smartphone apps to help your travel

Traveling with a smartphone has become essential because of the assistance it can provide to travelers. While it gives users the critical ability to make emergency and other important calls while away from home, it does even more like a mobile computer that you can carry in your pocket. It allows users to buy tickets of all kinds, board planes and trains, safely walk through cities, translate menus, signs and directions in unfamiliar languages and much more.

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Are travel agents only for rich people?

Travel agent fees are rising with other fees. So, “Are travel agents worth it?” This a question many ask. The answers is yes or no depending on the type of travel being done. Plus, travel agents/advisors have access to many hidden bargains that normal travelers will have difficulty finding.

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Why helicopter tour safety is so important

Travelers must be cautious when booking any helicopter tour! Recently, a tour helicopter with six travelers aboard crashed. It flew into a ridge on the Hawaiian island of Kauai, about 25 minutes after take-off. The flight set out to tour Kauai's Na Pali Coast, known...

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Accomplishments

These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.

  • Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
  • Creation of the Advisory Committee for Aviation Consumer Protections
  • Advertised airfares now include airfare plus, mandatory taxes and fees
  • Lost/damaged/delayed luggage compensation limit increased to $3,500
  • Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
  • Once an airfare is purchased, that airfare and ancillary fees cannot be increased
  • Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.