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LATEST STORIES

In rare praise of code-share flights

In rare praise of code-share flights

As frequent fliers and Travelers United readers know, code-share flights are usually one of the banes of the travel industry. While they’re great for airline marketing, in general with issues of connections, seats, baggage, etc. they tend to be problematic for consumers. It’s not just the which-airline-am-I-flying confusion. Simply put, airlines just don’t treat someone booked on a code-share flight the same as someone booked on their “own” flights.

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15 common hotel booking and check-in mistakes to avoid

15 common hotel booking and check-in mistakes to avoid

With these 15 common steps, you can avoid serious problems at your hotel that could ruin your stay. Last week, I discussed handling unacceptable hotel rooms when you arrive and check in. This week, I discuss mistakes that you can avoid by not making any of the below...

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POLICY

Senators reintroduce legislation to ground skyrocketing extra fees

Senators reintroduce legislation to ground skyrocketing extra fees

FAIR Fees Act would prohibit airlines from charging unreasonable fees for basic services like reservation changes, carry-on baggage.  Senators Edward J. Markey (D-Mass.) and Richard Blumenthal (D-Conn.) and Congressmen Steve Cohen (TN-09), Jesús “Chuy” García (IL-04),...

Why the FAA should not allow big carriers to hoard airport slots

Why the FAA should not allow big carriers to hoard airport slots

Travelers United was astounded when it learned after the passage of the CARES Act, that a full IATA 2020 Summer Season airport slots waivers were already granted. The waivers were allowed through October 24, 2020. The secret negotiations between FAA, A4A, and IATA were not open to the public. These waivers should not be granted again.

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TRAVEL ADVICE

In rare praise of code-share flights

In rare praise of code-share flights

As frequent fliers and Travelers United readers know, code-share flights are usually one of the banes of the travel industry. While they’re great for airline marketing, in general with issues of connections, seats, baggage, etc. they tend to be problematic for consumers. It’s not just the which-airline-am-I-flying confusion. Simply put, airlines just don’t treat someone booked on a code-share flight the same as someone booked on their “own” flights.

15 common hotel booking and check-in mistakes to avoid

15 common hotel booking and check-in mistakes to avoid

With these 15 common steps, you can avoid serious problems at your hotel that could ruin your stay. Last week, I discussed handling unacceptable hotel rooms when you arrive and check in. This week, I discuss mistakes that you can avoid by not making any of the below...

read more

CORONAVIRUS

Airlines force contagious passengers to fly? Perhaps next to you.

Airlines force contagious passengers to fly? Perhaps next to you.

Airlines oppose a sick passenger rule while they enforce the US protocols against the contagious coronavirus. I often wonder why I am still fighting the good fight to get airlines to create a sick passenger rule. Even after experiencing the worldwide pandemic, we know...

How COVID still affects travel even if the virus is weaker

How COVID still affects travel even if the virus is weaker

COVID still affects travel. Don't fool with the coronavirus. Respect it. As a travel agent and someone who loves to travel, it's been great to see COVID restrictions loosening on travel worldwide. But COVID still affects travel even if the virus is weaker. Loosened...

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It’s not okay to fly when you’re contagious with COVID

It’s not okay to fly when you’re contagious with COVID

Some air travelers think it's alright to fly while contagious with COVID. They are wrong! I know of several people who recently flew while infectious with COVID. I've heard from angry readers who also know people who have flown while contagious with COVID. Other...

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DESTINATIONS

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Accomplishments

These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.

  • Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
  • Creation of the Advisory Committee for Aviation Consumer Protections
  • Advertised airfares now include airfare plus, mandatory taxes and fees
  • Lost/damaged/delayed luggage compensation limit increased to $3,500
  • Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
  • Once an airfare is purchased, that airfare and ancillary fees cannot be increased
  • Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.