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LATEST STORIES

Kids are vulnerable as airline sexual assaults soar

Kids are vulnerable as airline sexual assaults soar

Airlines make kids vulnerable to sexual predators by charging families extra to sit together. Congress, four years ago passed a law requiring DOT to make specific rules to allow family members 13 and younger to sit together with families. DOT has not begun a rulemaking to study the problem.

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Why are pandemic refunds so slowly credited?

Why are pandemic refunds so slowly credited?

I’ve heard slow refund excuses from “extraordinary” circumstances to “it’s complicated.” Companies are feeding consumers pandemic refunds explanations when they fail to meet their basic customer service obligations. Sometimes consumers need a dictionary to decipher the meaning behind the words.

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POLICY

Kids are vulnerable as airline sexual assaults soar

Kids are vulnerable as airline sexual assaults soar

Airlines make kids vulnerable to sexual predators by charging families extra to sit together. Congress, four years ago passed a law requiring DOT to make specific rules to allow family members 13 and younger to sit together with families. DOT has not begun a rulemaking to study the problem.

TRAVEL

How to discover the world while driving through Maine

How to discover the world while driving through Maine

A year ago at this time, I had already been to Cuba and Portugal and was looking forward to a week in Venice. I feel a need to discover the world. Today, my travel list seems empty. So, I went crazy and I am headed out to Mexico, Peru, Paris, and Norway one day. The next day I am exploring Denmark, Naples, Poland, and Sweden. Impossible you say?  Not if you live in western Maine.

When families sit together it’s best for all passengers

When families sit together it’s best for all passengers

It is sad that airlines need to be forced to let families sit together.  Let families sit together. These days it's hard to imagine traveling by plane on family vacations. But at some point, families will travel together when we return to anything close to normal....

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Will families ever sit together for free when flying?

Will families ever sit together for free when flying?

Fly Together Act was just introduced. For years, Travelers United battled airline greed. We attempted to get airlines to sit families together for no extra cost for half-a-decade. But, airlines and the DOT think that it is “not appropriate” for toddlers and pre-teens to be seated with their parents.

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How to have clean clothes while traveling

How to have clean clothes while traveling

Most travelers don't think about clean clothes while traveling. On an extended trip, they must “Recycle” is a word experienced travelers never want to hear. It isn’t because they hate the environment. They like clean clothes while traveling. Recycling means that...

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I dared to travel in the times of the pandemic

I dared to travel in the times of the pandemic

I just dared to travel! It was the only way that I could get from here to there. And, it was just fine. Almost everyone wore masks. Social distancing was, well, as good as ti gets on planes. And airports were empty. Very empty. I made it to Maine.

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TRAVEL SAFETY

Can you take a pandemic cruise without sizable risks?

Can you take a pandemic cruise without sizable risks?

Small ships have started with pandemic cruise efforts again. Already passengers and crew are testing positive for COVID-19. The question cruisers must ask today is, “Can I take a pandemic cruise without a sizeable risk to my health?” I understand the attraction of...

TRAVEL TIPS

Why are pandemic refunds so slowly credited?

Why are pandemic refunds so slowly credited?

I’ve heard slow refund excuses from “extraordinary” circumstances to “it’s complicated.” Companies are feeding consumers pandemic refunds explanations when they fail to meet their basic customer service obligations. Sometimes consumers need a dictionary to decipher the meaning behind the words.

Take a hike, but do it safely and responsibly

Take a hike, but do it safely and responsibly

Hiking permit’s exploration of the natural world and its amazing habitats, landscapes, flora, and fauna. There’s something special when you personally take a hike through a field of lavender. Take a hike in the mist of a rainforest. enjoy the exhilaration of seeing a butterfly pollinating or an osprey grabbing a fish from a lake.

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Is the art of social distancing on a plane possible?

Is the art of social distancing on a plane possible?

Finding adequate personal space on a flight — especially in economy class — hasn’t been easy since the late 1970s, when the government deregulated airlines. Over time, airlines moved the seats closer together to accommodate more passengers and make more money. Now, at a time when social distancing is necessary, personal space is a scarce but vital commodity.

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Lodging rules for post-pandemic accommodations

Lodging rules for post-pandemic accommodations

Lodging rules are changing for both hotels and for vacation rentals — they are still in flux Hotels and vacation rentals may seem the same since the start of the COVID-19 pandemic. They aren't. New cleaning procedures and guest restrictions are in effect. But what are...

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Can you fly safely during the pandemic?

Can you fly safely during the pandemic?

As the COVID-19 pandemic continues, many must travel by air and want to know if it's possible to fly safely So far, there have been more than 18 million COVID-19 infections during the pandemic, with almost 690,000 dead. It's natural that everyone contemplating air...

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How to have clean clothes while traveling

How to have clean clothes while traveling

Most travelers don't think about clean clothes while traveling. On an extended trip, they must “Recycle” is a word experienced travelers never want to hear. It isn’t because they hate the environment. They like clean clothes while traveling. Recycling means that...

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Accomplishments

These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.

  • Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
  • Creation of the Advisory Committee for Aviation Consumer Protections
  • Advertised airfares now include airfare plus, mandatory taxes and fees
  • Lost/damaged/delayed luggage compensation limit increased to $3,500
  • Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
  • Once an airfare is purchased, that airfare and ancillary fees cannot be increased
  • Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.