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Travelers United is the #1 advocacy group in travel. Your Support Helps Us Continue Our Education, Research, and Advocacy. Be heard!

LATEST STORIES

Time to reign in the biggest hidden airline junk fee.

Time to reign in the biggest hidden airline junk fee.

President Biden just signed the FAA Authorization Bill which contained a lot of good things for consumers, but leaves the giant hidden airline junk fee. The bill tackles some hidden fees, requires airlines to let families sit together without a fee, and requires...

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POLICY

Why the value of your life depends on where you die

Why the value of your life depends on where you die

Passengers are “worth” different amounts of money in different countries. The value of life varies. The line-up of the value of life is not what many would expect, though a US life does register higher in value than other countries.

Why the FAA should not allow big carriers to hoard airport slots

Why the FAA should not allow big carriers to hoard airport slots

Travelers United was astounded when it learned after the passage of the CARES Act, that a full IATA 2020 Summer Season airport slots waivers were already granted. The waivers were allowed through October 24, 2020. The secret negotiations between FAA, A4A, and IATA were not open to the public. These waivers should not be granted again.

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TRAVEL ADVICE

Time to reign in the biggest hidden airline junk fee.

Time to reign in the biggest hidden airline junk fee.

President Biden just signed the FAA Authorization Bill which contained a lot of good things for consumers, but leaves the giant hidden airline junk fee. The bill tackles some hidden fees, requires airlines to let families sit together without a fee, and requires...

read more

CORONAVIRUS

Why passengers need common airline flight credit rules

Why passengers need common airline flight credit rules

We need common airline flight credit rules for airfare refunds and flight credit protection. The pandemic refund issue has been screwed up for consumers since the beginning. It is a major issue with more than $10 billion in outstanding flight credits, estimated by the...

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Accomplishments

These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.

  • Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
  • Creation of the Advisory Committee for Aviation Consumer Protections
  • Advertised airfares now include airfare plus, mandatory taxes and fees
  • Lost/damaged/delayed luggage compensation limit increased to $3,500
  • Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
  • Once an airfare is purchased, that airfare and ancillary fees cannot be increased
  • Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.