BE HEARD: FILL OUT THIS PETITION. DON’T LET AIRLINES STEAL YOUR MONEY.

Don’t let the airlines steal your money!

Travelers United is the #1 advocacy group in travel. Your Support Helps Us Continue Our Education, Research, and Advocacy. Be heard!

LATEST STORIES

Pandemic or IT failures mean no flight delay compensation

Pandemic or IT failures mean no flight delay compensation

The airline industry is facing a major test with the coronavirus pandemic. However, not all airlines are working to help passengers. DOT sent out an enforcement memorandum that reminded airlines they must refund all payments for flights if the airline canceled the flight.

read more

POLICY

Pandemic or IT failures mean no flight delay compensation

Pandemic or IT failures mean no flight delay compensation

The airline industry is facing a major test with the coronavirus pandemic. However, not all airlines are working to help passengers. DOT sent out an enforcement memorandum that reminded airlines they must refund all payments for flights if the airline canceled the flight.

TRAVEL

Fossils, Fishing, Finding Gold and more at a Gateway to Yosemite National Park

Fossils, Fishing, Finding Gold and more at a Gateway to Yosemite National Park

Following the hilly, curvy road that snakes through Yosemite National Park in California, every turn elicits another “wow” moment. Dramatic overlooks, soaring mountains, rushing waterfalls, or other breathtaking examples of Mother Nature’s magnificent handiwork spring from the landscape. The Yosemite region continues the drama of the National Park.

Consumer group meeting urges action with DOT Secretary

Consumer group meeting urges action with DOT Secretary

DOT's missions are passenger protection and to keep the aviation system safe. Secretary Buttigieg attended a consumer group meeting with America's top advocacy groups in late July. For the first time in more than a decade, major consumer organizations spoke directly...

read more
Kids are vulnerable as FBI reports airline sexual assaults soar

Kids are vulnerable as FBI reports airline sexual assaults soar

Airlines make kids vulnerable to sexual predators by charging families extra to sit together. Congress, four years ago passed a law requiring DOT to make specific rules to allow family members 13 and younger to sit together with families. DOT has not begun a rulemaking to study the problem.

read more
Dad, Thanks for the love of travel

Dad, Thanks for the love of travel

Sunday is Fathers’ Day. I was lucky, I had a father who gave me the love of travel. Plus, besides travel and a chance to see another side of the world, his advice on work and life still rings true. My dad was an Air Force officer. Traveling was a major influence in my life and living in other countries was a gift.

read more
Hawaii’s Big Island — a continent of activities

Hawaii’s Big Island — a continent of activities

The Big Island means big adventure and plenty of activities Some vacationers soak up the sun on Hawaii's Big Island beaches with white, black, and even green sand. Nearby, skiers speed down snow-covered slopes of a dormant volcano. Other people check out a surreal...

read more

TRAVEL SAFETY

Why less airline seat pitch means less room for emergencies

Why less airline seat pitch means less room for emergencies

In the 2018 FAA Bill, Congress directed the FAA to do a study on less airline seat pitch. Did aircraft seating and more passengers in planes, affect plane evacuations? Can passengers be evacuated in 90 seconds with half of the doors blocked? And, why is fainting the most common infight medical emergency?

TRAVEL TIPS

How to use less mobile data when you travel

How to use less mobile data when you travel

While traveling we become even more dependent on our smartphones than usual. There are no other phones to use, we all need to get around so map programs are more and more important. Airline boarding passes are often loaded on cell phones. Apps that tell travelers the best hotels and restaurants are needed more than ever. And every time we pick up our mobile phone we need to use international data.

Is rapid virus testing as good as a vaccine for control?

Is rapid virus testing as good as a vaccine for control?

The advent of COVID-19 rapid testing is allowing many airlines to dream of opening flights prior to the introduction of a vaccine. Travelers United travel to begin again. Ultimately, we want to get a vaccine. However, until then, knowing who is sick and contagious and who is not may be the best we can do.

read more
News of the death of travel is premature

News of the death of travel is premature

It seems that reports of the death of travel are greatly exaggerated. Staycations, nearcations, and such just aren’t satisfying for many tavel junkies. More than 50 percent of those polled by Travelers United said, “a vacation to me is going far away.”

read more
The most important pandemic lessons learned about travel

The most important pandemic lessons learned about travel

We know that COVID-19 is transmitted through the air, that masks stop it. It infects people everywhere. Governments failed travelers and that misinformation about COVID kills. Today, we know more pandemic lessons that will make dealing with the next spike more successful.

read more
20 years later — 10 big 9/11 aviation changes

20 years later — 10 big 9/11 aviation changes

Some of us can remember what it was like before 9/11. Many of us cannot! Memories are fading. Today, we are starting to see teenagers coming into their own who have never known anything but the world of airport security and endless wars in the Middle East. We have 20...

read more

FOLLOW

Receive Daily Updates

SUBSCRIBE TO NEWSLETTER

Accomplishments

These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.

  • Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
  • Creation of the Advisory Committee for Aviation Consumer Protections
  • Advertised airfares now include airfare plus, mandatory taxes and fees
  • Lost/damaged/delayed luggage compensation limit increased to $3,500
  • Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
  • Once an airfare is purchased, that airfare and ancillary fees cannot be increased
  • Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.