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LATEST STORIES

What to do when you lose your phone while traveling

You will lose your phone with more than 29 million other phones that vanish each year. Only 50 percent of people back up the data on their devices and 28 percent of users said if they lost their gadget they would never be able to recover the data.

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Will exclusive PreCheck lanes improve airport security?

If you’ve been able to regularly use TSA PreCheck lanes at airport security checkpoints without belonging to a Trusted Traveler program, it appears as though that ability may soon end. If you have found the difference between PreCheck and standard lanes worthwhile, you should consider applying for a PreCheck, Global Entry or NEXUS membership according to your travel preferences and destinations.

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POLICY

How the FAA Reauthorization Act helps troubled travelers

How the FAA Reauthorization Act helps troubled travelers

Eight of the largest consumer groups in the country banded together to send a clear message about airline customer rights to Congress. As you read this the House of Representatives and the US Senate are debating how to shape the bill. This bill is important to consumers.

TRAVEL

Around the world in 29 sensational tastes of cheese

Around the world in 29 sensational tastes of cheese

Getting to each of these tastes of cheese may require some traveling or a wonderful cheese shop, more exceptional than any I have ever found. So, cheese lovers, use this infographic to learn about the top cheeses in various destinations. Make sure to search them out, when traveling.

Dogs are winning and families are losing in the confusing sky

In our upside-down aviation industry and our government. Dogs are winning over humans on planes and families have no right to sit together. This is the outcome of government policies created to help the emotionally challenged when mixed with airline policies of profits as the ultimate goal.

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Now upset passengers pay extra for more seat reservations

Seat reservations charges are some of the most despised extra fees charged by airlines. Now, the seat reservations fees are being expanded by the major network carriers — American Airlines, Delta Air Lines, and United Airlines. All will basically charge extra for an aisle or window seat to passengers who are not elite members of their frequent flier programs or willing to fork over the extra seat reservations fee.

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Traveler tips for working better on the road

Travelers often find ourselves needing a quiet or energizing (depending on your preference) place to sit down and get done some working on the road. You may travel for business, an unexpected urgent assignment may crop up while you’re on vacation, or you may be a freelancer or location-independent employee who enjoys being able to travel while keeping on top of deadlines. Fortunately for those who love to travel, the Internet and mobile technology make it possible to stay connected to the office from just about everywhere.

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Never forget the terror of 9/11 and unsung heroes

Over the 17 years since 9/11, flight attendants are still unsung heroes. There have been many ceremonies, congressional plaudits, and remembrances for those who died in that day’s tragic events. This year there will be more. Sadly, few of these events will include flight attendants.

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5 ways travelers can savor spectacular Quebec foliage colors

The Canadian leaves are getting ready to change, farms along the roads winding their way north from the U.S. border are bringing in the hay and the last ears of corn are being harvested. Astride the St. Lawrence River, Quebec City’s walled old town is proof that restored reality can sometimes be more wonderful than fairy tales.

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TRAVEL SAFETY

What are the lessons from the stolen plane fiasco?

What are the lessons from the stolen plane fiasco?

What we can learn from the Horizon Air plane theft and crash Earlier this month, America experienced the first stolen plane fiasco in recent memory. Richard Russell stole an empty, 76-seat Horizon Air Q400, twin-engine turboprop from Seattle-Tacoma International...

TRAVEL TIPS

What to do when you lose your phone while traveling

What to do when you lose your phone while traveling

You will lose your phone with more than 29 million other phones that vanish each year. Only 50 percent of people back up the data on their devices and 28 percent of users said if they lost their gadget they would never be able to recover the data.

Emergency airplane evacuation study initiated by DOT Inspector General

The DOT inspector general (IG) had begun an audit of emergency airplane evacuations. After hearings before the Advisory Committee for Aviation Consumer Protection (ACACP), scores of articles in the press, testimony before congressional committees, lawsuits demanding to see evacuation test results, visits with the DOT IG’s office, letters to the Secretary of Transportation, and national editorials the FAA and DOT are being investigated for compliance with their own airplane evacuation rules.

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10 losses travel insurance doesn’t or might not cover

Here are ten major loss areas that travel insurance policies may or may not cover. Only 21 percent of travelers purchase travel insurance. An amazing 49 percent of travelers polled admitted to not being sure of what travel insurance covers, so it’s not surprising so few people purchase it, especially considering its added cost to a trip.

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5 low-cost ways families can sit together on flights

It can be expensive for families sitting together. That is wrong. Few travel issues are more contentious than having families sitting together on airplanes. Sure, nobody wants young children to sit by themselves, but that doesn't mean that travelers who have booked...

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Can travelers avoid unjust rental car damage charges?

Amazing 1-out-of-4 car rental travelers wrongly accused of damage charges  A recent poll of Travelers United subscribers found that 25 percent of members have experienced unjust rental car damage charges. The surprising results from a collection of educated, frequent...

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WHAT HAVE WE DONE FOR YOU?

These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.

  • Creation of the Advisory Committee for Aviation Consumer Protections
  • Advertised airfares now include airfare plus, mandatory taxes and fees
  • Lost/damaged/delayed luggage compensation limit increased to $3,500
  • Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
  • Once an airfare is purchased, that airfare and ancillary fees cannot be increased
  • Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.

CURRENT TRAVEL POLL

Do you think airlines have gone too far with adding more seats and reducing their size?

  •   No, they don’t bother me 3%
  • Yes, I’m tall and/or overweight so seating is cramped and painful 22.6%
  • Yes, I’m short but still find it difficult to get comfortable 28%
  • Yes, when the passenger reclines it is almost claustrophobic 46.4%