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LATEST STORIES

Mommy, where is the restroom? I have to go!

Mommy, where is the restroom? I have to go!

Finding a place to go to the bathroom has always been a problem for tourists. For years fast-food restaurants and coffee houses were the only places with public restrooms. And, today, many are not open to the public during the uncertainty of the pandemic. Regular restaurants are closed in many cities and states, except for take out. And that means far fewer toilets for the traveling public.

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DOT should take these passenger protection actions today

DOT should take these passenger protection actions today

Travelers United tells DOT, "Focus on already started airline passenger protection actions." Travelers United sees four areas where the DOT Secretary can change the system and get airline passenger protection actions with the stroke of a pen. We do not want to involve...

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POLICY

DOT should take these passenger protection actions today

DOT should take these passenger protection actions today

Travelers United tells DOT, "Focus on already started airline passenger protection actions." Travelers United sees four areas where the DOT Secretary can change the system and get airline passenger protection actions with the stroke of a pen. We do not want to involve...

Travelers United works with aviation industry on sustainable aviation fuel

Travelers United works with aviation industry on sustainable aviation fuel

The Sustainable Skies Act has been almost a decade coming. Years ago when environmental groups were battling airlines, Travelers United met with them to show how economic reality was matching environmental needs. The carbon emissions reduction, resulted in an increase in the industry’s bottom line. The goals of environmental carbon reduction and aviation profits fit together.

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TRAVEL ADVICE

Mommy, where is the restroom? I have to go!

Mommy, where is the restroom? I have to go!

Finding a place to go to the bathroom has always been a problem for tourists. For years fast-food restaurants and coffee houses were the only places with public restrooms. And, today, many are not open to the public during the uncertainty of the pandemic. Regular restaurants are closed in many cities and states, except for take out. And that means far fewer toilets for the traveling public.

Seven questions to ponder before booking a perfect Hawaiian vacation

Seven questions to ponder before booking a perfect Hawaiian vacation

Hawaii’s a dream destination for many people, and as a travel agent, one of my favorite places to sell. But, as I’ve learned from dealing with a lot of first-timers, and even repeat travelers, it’s a destination with a lot of questions beyond the basics — name, birthdate, budget, preferred airline and which island. Sometimes even which island’s up in the air.

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There are many ways to miss flights. Pay attention!

There are many ways to miss flights. Pay attention!

Yes, there are many ways to miss flights. Missing a flight is a recurring nightmare for frequent fliers. In some cases, a literal nightmare, as friends have told me. These days, airports are largely upping their game on restaurant choices, along with options for things like manicures, spa treatments, and shopping that is actually interesting, necessary, and affordable. Don’t forget your departure time.

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CORONAVIRUS

How COVID still affects travel even if the virus is weaker

How COVID still affects travel even if the virus is weaker

COVID still affects travel. Don't fool with the coronavirus. Respect it. As a travel agent and someone who loves to travel, it's been great to see COVID restrictions loosening on travel worldwide. But COVID still affects travel even if the virus is weaker. Loosened...

Why ending mask mandates probably won’t end air rage

Why ending mask mandates probably won’t end air rage

Mask mandates are not the only problems that airlines face. This point is not about the third rail, or perhaps I should say, the middle seat, of arguing airline mask mandates. As of the time of writing, mask mandates are gone. And even had a judge not struck down the...

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DESTINATIONS

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Accomplishments

These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.

  • Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
  • Creation of the Advisory Committee for Aviation Consumer Protections
  • Advertised airfares now include airfare plus, mandatory taxes and fees
  • Lost/damaged/delayed luggage compensation limit increased to $3,500
  • Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
  • Once an airfare is purchased, that airfare and ancillary fees cannot be increased
  • Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.