TV & Radio Appearances, Releases and Infographics

Here is a collection of articles, infographics, radio, and TV programs where Travelers United has been featured.


Delayed, lost or damaged luggage: What you should do, NBC KSL-TV, January 24, 2024

What to Do if Your Flight is Canceled NBC 5 Dallas, Texas December 19, 2023

President Biden pledges to eliminate resort fees charged by most Las Vegas Strip hotels FOX NEWS October 27, 2022

Spirit Airlines Cancels Flights, Leaves Customers Stranded NBC10/Responds, August 2, 2021

What to Do if Your Airline Ticket Voucher Is Expiring, NBC 10 Philadelphia, PA July 19, 2021

Grounded: Some cities lost more than half their flights amid COVID-19 Investigate TV, Channel 7, March 29, 2021

Hotel resort fees under attack as consumer group files lawsuit against MGM Resort Fox 4, Kansas City,  March 17, 2021

MGM Resorts sued over resort fees NBCl3, Las Vegas News, March 11, 2021

Travelers United suing MGM Resorts over resort fees ABC13 KTNV, Las Vegas March 12, 2021

How to Protect Your Investment while planning a trip during the pandemic NBC10 Philadepia February 22, 2021

CDC debates airline safety measures for U.S. flights Omaha, NE, KLKN-TV, ABC February 1, 2021

Confusion over Delta face mask policy, WCJB Gainsville, Florida, September 16, 2020

“There is no federal mandate, so everything is airline to airline,” said Travelers United President and co-founder Charles Leocha. “But not only is it airline to airline, it’s flight attendant to flight attendant.”

Leocha, who works for a travel advocacy group that lobbies in Washington, has seen a spike in cases of families getting kicked off of flights.

“It’s foolishness,” said Leocha, who says flight crews should be more reasonable when dealing with younger children.

April traffic at Detroit Airport down 94 percent, showing signs of slow progress WXYZ ABC, Detroit, Michigan, June 4, 2020

$2 trillion stimulus bill is giving more than just checks to everyday Americans WYFF Hearst Media, April 2, 2020

What You Should Know About Travel Refunds Amid Coronavirus Outbreak NBC 10 Philadelphia, February 27, 2020

What to know about hidden ‘resort fees’ before booking your next vacation, NBC Nightly News,  February 8, 2020.
Lauren Wolfe is the Travelers United Counsel. She is featured in this video.

Should emotional support animals be allowed on planes? CBS TV WCAX December 24, 2019

‘Influencer’ shares details of inside discussions of 737 MAX safety at Boeing KING-TV Seattle, December 5, 2019

Do shrinking airline seats pose danger during emergency? NBC Nightly News, November 29, 2019

Shrinking Airline Seats CBS This Morning November 24, 2019

Knowing your flight rights: How to avoid holiday headaches while traveling WXYZ, Detroit, November 18, 2019; Channel 3, WTKR, Hampton, VA, November 29, 2019;

FAA to look at airline seat sizes following years of complaints WSB-TV Atlanta Oct 2, 2019 

Do You Know April 11, 2018

Emotional Support Animal Guidance from DOT
Run on August 9, 2019, nationwide on Sinclair Broadcast Group

flight delays

Connecticut Ranks 15th Among Nationwide List For Flight Cancellations
April 5, 2019

“Delays and cancellations vary year over year and are primarily caused by weather conditions and airline equipment issues. Very rarely are delays and cancellations generated by the airport itself. The vast majority of the airports in the top 20 ranking of this list are located in the northern part of the country, which is prone to inclement weather conditions and as such related flight disruptions. When compared to all the other major airports in the region (i.e. LGA, JFK, BOS, EWR and PVD), Bradley International Airport, which had a 2018 cancellation rate of 2.30 %, ranks the best on this list, with fewer cancellations than any of these airports.”

“It’s hard for an airline which is based predominantly or has a lot of flights in New England during the winter to have the same on time arrivals,” said Charlie Leocha, president and co-founder of Travelers’ United.

Dog dies after passenger forced to put dog in overhead bin NBC Nightly News March 14, 2018
A family paid for their puppy to fly in a carrier underneath the seat, but a United flight attendant said the bag blocked the aisle and insisted the dog go in the overhead bin, even though the mother said she explained the dog was inside.

Lee’s Summit woman trying to forget ‘Delta nightmare’ after flight delayed for hours due to ice 
Fox 4 News, Kansas City, February 21, 2018

Consumer Advocates Push Back Against Easing Of Airline Regulations  CBS Evening News, WCBS, February 7, 2018 (Click to watch program segment.)

Beware Extra Costs when Flying “Basic Economy” NBC Nightly News, January 25, 2018

RT-TV Washington, DC, December 15, 2017 — Aerodynamic Discomfort with Holland Cooke


Fox News

  • December 15, 2017 WADAF, Kansas City, MO

NBC News Aug 22, 2017

ABC News
Questions into pet allergies asked after woman removed from flight at BWI Airport

  • September 28, 2017 WJLA, Washington, DC

ABC News
Questions into pet allergies asked after woman removed from flight at BWI Airport

  • August 21, 2017 WRAL Raleigh Durham, NC

NBC News
European airlines offer greater compensation for delayed, canceled flights

  • August 21, 2017 WSAV Savannah, Georgia

NBC News
Do you know your rights on flight delays and cancellations?

  • July 30, 2017

CBS Nightly News

  • May 9, 2017

CBS Nightly News

  • May 5, 2017

  • May 2, 2017

Today Show — NBC

  • April 15, 2017


  • April 11, 2017

Greta Von Susteren Show — MSNBC

  • April 11, 2017

CNBC Power Lunch

  • April 11, 2017

Fox5 DC News

  • April 10, 2017

Canadian Broadcasting Corportaion News (Charlie Leocha appears at 3:17)

  • January 30, 2017

KARE Minneapolis

WIVB TV — Buffalo, NY


December 29, 2016,

December 8, 2016

September 18, 2016

Airlines mining consumer data to target potential passengers

Airline passengers ‘stranded’ in N.L. barracks while crew stays at hotel — June 14, 2015


Airlines Bring In More Money From Bag, Reservations Fees CBS Local Miami, May 5, 2015

American Government Prevents Fusion Of American Airlines and US Airways? August 13, 2013

What Does the $11 Billion Dollar Airline Merger Mean? PBS February 14, 2013

Radio shows and recordings

SD Governor Named in Houston Lawsuit Over Dental Ad — KTRH Local Houston and Texas News, March 17, 2024

Consumer group Travelers United sues MGM over charging resort fees Poker Fraud Alert Radio March 12, 2021

INTERVIEW: Christopher Elliott With Safe Travel Tips KSRO, Sonoma, California, November 10, 2020

Demand for Air Travel to Lag Behind At Least Until 2023, KTRH Radio Houston News, May 19, 2020

Peter Greenberg Eye on Travel Radio Show, May 9, 2020

NPR All Things Considered (March 26, 2020)

Travel industry grapples with cancellations, changes amid COVID-19 outbreak  MarketPlace, March 2, 2020

Airlines Now Worry Their Passengers Could Be ‘Flight Shamed’ Air Talk, KPCC Los Angeles NPR, February 10, 2020 Will the US follow Europe into Flight Shaming? Charlie Leocha, President of Travelers United, and Hugo Martin, Travel Editor of the LA Times discuss.

Charlotte Talks: Airline Tech Outages Become More Frequent /
Thursday June 21, 2018
After a multi-day computer outage stranded hundreds of travelers in Charlotte, Mike Collins talks with industry observers about why these glitches seem to be increasing. Charlie Leocha of Travelers United and Seth Kaplan of Airline Weekly discuss.

The Brookings Institute discussions about The Future of Air Traffic Control November 1, 2017 [Charlie Leocha comments begin at 1:17:06]
• Charlie Leocha on KOMO, July 31, 2017
Charlie Leocha on KOMO, June 4, 2017

Podcast from Tin Rage Productions — Flying hits new low — April 13, 2017

Are You On Board With Cellphones On Airplanes? WBUR Public Radio “On Point” — December 14, 2016

Airline Industry Retrenching May 14, 2012, WAMU Radio, Kojo Nnamdi Show, NPR


December 7, 2017 DOT withdraws truth in airline pricing rulemaking from consideration
September 20, 2017 TravelersUnited and Guard Street™ Team To Improve Travel For Everyone.docx
June 21, 2017 House FAA bill allows false advertising…and some good stuff
June 5, 2017 Time to modernize the air traffic control system
January 5, 2017 Hidden Fees Cost Consumers Billions
January 26, 2015, Consumer leaders to airline CEO’s: Cut airfares, now!