Don’t forget this on your next trip

Don’t forget this on your next trip

The Items travelers forget most frequently include toothbrushes, phone chargers and socks. You’ll probably forget something on your next trip. Items travelers forget might be as inconsequential as a pair of socks, or as important as lifesaving medication. But you...
New data show big changes in No. 1 airline by state

New data show big changes in No. 1 airline by state

Which of the top four airlines is Number One? It depends on how that metric is measured — US-wide or state-by-state. UpgradedPoints.com, a site developed to maximize airline rewards, crunched the numbers for the top domestic airlines from January 2018 through October...
Why a customer service weakest link haunts every business

Why a customer service weakest link haunts every business

Why keeping or losing business often comes down to the customer service weakest link — Lyft edition Suppliers in the travel industry, airlines, hotels, rental cars, etc., all care very much about their brands. But, in general, many of the brands have uneven...
Stop costly missed connections caused by brazen airlines

Stop costly missed connections caused by brazen airlines

Connection consequences caused by airline delays should be the responsibility of the airlines. Recently, a study using DOT data showed that airline delays that cause missed airline connections have been increasing at an alarming number of airports across the country....
Beware, selfies can be hazardous to your health

Beware, selfies can be hazardous to your health

More and more travelers are victims of deadly selfies Since March 26, three tourists visiting the Grand Canyon have died in the famous national park. The identities of two of the dead are unknown, as are the full circumstances of their deaths. We know that one fell to...
How to master history and tourism in Oahu

How to master history and tourism in Oahu

There are two sides to Hawaii — the lush tourism and fascinating history  We have all heard about Waikiki Beach and Diamond Head, but how many of us have been to Bishop Museum and the Iolani Palace? These sights exemplify the stark differences between tourist Hawaii...
Learn more about drunk airline passenger incidents

Learn more about drunk airline passenger incidents

As unruly airline passenger incidents take off, a search for solutions Incidents involving unruly airline passengers have been rising in recent years. In 2017, airlines reported one altercation for every 1,053 flights, up 35 percent from the previous year, according...