Learn latest DOT rules for improved consumer protection

Learn latest DOT rules for improved consumer protection

DOT website consumer protection pages help travelers. The Department of Transportation (DOT) has been working on its DOT website consumer protection pages, “Got Flights? Know Your Rights.” The intent is to help travelers better know their travel rights while...
Five ways to avoid pandemic flight delays

Five ways to avoid pandemic flight delays

Five rules can help travelers avoid airline flight delays during the pandemic As our aviation system exits the pandemic period, plenty of flight delays plague the system. Fewer flights leave from major airports. And, more difficult connections without alternatives...
How travel agents think during this pandemic

How travel agents think during this pandemic

Travel agents are here to stay. It is time that you learn how travel agents think. If you don’t use a travel agent then you can skip this post. But more than half of airline tickets are still being sold by travel agents. That was the case just before the...
Why airline consumers have the rights of Medieval serfs

Why airline consumers have the rights of Medieval serfs

Like Medieval serfs, passengers cannot fully access America’s legal system for aviation consumer rights. America’s aviation consumer rights litigation is strictly limited in the state and local U.S. court system. Passengers must plead a case to the federal...