According to SITA, a multinational information technology company serving the air transportation industry, in the last fully reported year in the U.S., the airlines mishandled 6.3 checked bags per thousand passengers. Theft preventatives are more important than ever....
Be aware of international data roaming when traveling. What you don’t know can really hurt financially. FAA finds in favor of AA. April 16, 2026 Today’s FAA decision on scheduling at O’Hare International Airport will make travel smoother for Chicago...
Travelers United strongly supports all the President’s men call to stop junk fees. Our advocacy group completely supports the Presidential call made in the 2023 State of the Union address to eliminate “junk fees.” We have been very active over the...
Will the Iran war claim another victim because of fuel costs? During the last few weeks, as fuel prices have surged, Italian low-fare carrier GoTo Fly and Royal Air Philippines have folded. Before that, it was Air Albania and Slovenian low-cost airline AlpAvia. Spirit...
Training travel agents will change the way we fly It’s almost impossible to get through a day without some scary story involving a US airline. And while United Airlines and Boeing are getting the most headlines, other delays and problems are happening regularly....
A senior citizen traveler should honestly consider their physical, mental, and medical conditions to avoid mistakes on their next journey. I’m a senior citizen traveler. I’ve been one for a while now. Yet I continue to travel for business and leisure. Many...
You’re minutes away from confirming your dream vacation. You’ve selected a flight, hotel, and rental car. And then you see the question: “Add quick travel insurance to protect your trip for just $89?” One click, and you’re covered. Right? Maybe, maybe not. That quick...
Almost three-quarters of contagious airline passengers polled would fly when sick to save money and vacations. ( In a Travelers United newsletter poll completed prior to COVID, almost 73 percent of sick plane passengers said they would fly even if they were sick with...
Let’s be honest — if airlines could operate without humans, they would. Already, there’s a move towards kiosks and apps rather than talking to humans at the airport, or even speaking with a person on the phone. It appears to normal flyers that a love-hate...
The human touch still beats technology during problematic delays. My client had a business class ticket to Paris from Newark, which meant the trip should have been a pleasure. Even with delays due to bad weather in New York, the plane was only an hour late. Then there...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.
