CLIA’s Cruise Line Bill of Rights outlines passenger rights. According to a new guide issued by Christopher Elliott about the cruise line industry, this is the definitive definition of a cruise line bill of rights. These are the ten rights cruise line passengers...
Hotel comparison shopping allows consumers to buy with good information In the world of hotel price competition there is a battle for the consumer dollar. Hotels are doing everything they can to eliminate any form of hotel comparison shopping. They also provide their...
Car data collected by automobiles is awesome. Unfortunately, few owners know about it. Today, you should know about car data collected by your car. All late-model sensors and cameras installed in automobiles can tell how you are driving. Tesla installed a camera...
Little airline jargon words mean a lot when it comes to being on time or making a connection — “out” is not “off,” and “on” is not “in.” “Out,” “off,” “on,” and “in” are...
Follow my 17 winter driving safety tips to help ensure that you’ll arrive safety at your destination and later back home from your family holiday road trip. In about a month, the start of the winter holiday season will commence. While many travel by plane...
Have you noticed all the free-range kids misbehaving at the airport lately? Not so long ago, free-range kids could only be found at the terminal playground areas or the gates, where their parents kept a watchful eye on them. But no longer. “It’s a free-for-all,” says...
In a poll, we asked travelers what are the top hotel amenities they look for when booking accommodations Each week we ask our readers what they think about important issues. Earlier this month, we asked them what their top hotel amenities would be. I have often...
The Inventors Hall of Fame honors many who have had a dramatic impact on travel and tourism. Other inventors recently honored at the Inventors Hall of Fame have improved telephony, synthesized diamonds, pioneered video games, developed the glue for Post-It Notes, and...
Is a “guaranteed late arrival” always guaranteed? Always check. Years ago, many hotels would accept reservations without a credit card, but only hold the rooms until, say, 4 or 6 p.m. A credit card guaranteed late arrival, but also meant travelers that...
I have 19 flight hacks for you that will make trip planning and organization easier and help you stay comfortable while in the air. There are 19 flight hacks that air travelers should undertake to prepare and organize their plane flights after making their...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.