by Christopher Elliott | Aug 21, 2018 | *Consumer Tips
You can avoid car rental mistakes — if you know what to look out for. Before you click the “book” button on your next car rental, consider what happened to Elizabeth Thorp on a recent trip from Washington to Denver. She should have read these car rental secrets. When...
by Ned Levi | Aug 20, 2018 | *Safe Travel, Laws and Regulations
Protect coral reefs by the sunscreen choices you make. Earlier this year, Hawaii’s Governor David Ige signed a bill into law that will ban sunscreens containing oxybenzone and octinoxate beginning on January 1, 2021. This first in the U.S. ban on sunscreens was...
by Charlie Leocha | Aug 19, 2018 | *Sunday musings
This week we look at a good customer-service rule from Alaska Airlines that is often forgotten. We examine the new vegan offerings of airlines at mealtime. And, Attorneys General of 47 states begin to take action on eliminating the false advertising of resort fees....
by Karen Cummings | Aug 18, 2018 | *Traveler, Been There, UK
Are you the ugly tourist on vacation or blithely ignorant? If you live in a tourist region as I do or if you travel a lot, you’ve certainly witnessed tourists being stupid if not outright acting badly. Some comments or actions are merely funny while others rise to the...
by Charlie Leocha | Aug 17, 2018 | Uncategorized
Joint consumer/industry letter urges FAA bill vote in Senate Travelers United, the largest US consumer advocacy organization dedicated to travel, today joined efforts with more than 30 other key commercial and business aviation associations in sending a joint...
by Janice Hough | Aug 16, 2018 | *Consumer Tips
For years, daily local newspapers have been a good friend to travelers. Daily local newspapers are more than travel sections and they’re written by professionals. It’s not just the travel sections, although many Sunday Travel sections are quite good. Daily...
by Charlie Leocha | Aug 15, 2018 | *Policy
Airlines make kids vulnerable by misleading passengers about seat assignments Airlines make kids vulnerable to sexual predators by charging families extra to sit together. Even though two years ago Congress passed a law requiring DOT to study the issue and make...
by Christopher Elliott | Aug 14, 2018 | *Consumer Tips
Lost/damaged/delayed luggage rules can be good for consumers After Delta Air Lines lost Dan Collins’s luggage on a recent flight to Lihue, Hawaii, he didn’t know what to expect. Few people do when faced with lost luggage, actually. Two of his checked bags...
by Ned Levi | Aug 13, 2018 | Getting there
6 rules to survive an emergency landing Always take these steps to survive an emergency landing. Earlier this month, Aeromexico Flight 2431, flying from Durango International Airport to Mexico City, crashed shortly after takeoff during a storm. The Embraer E190 went...
by Charlie Leocha | Aug 12, 2018 | *Sunday musings
Mermaids still swim in Florida. Emotional support animals out of control. A Jet-seat squeeze. A dip into Southern mermaids history Legends about mermaids have been around as long as there have been seafarers. But Weeki Wachee Springs has been one of the few places in...
