Scores of passengers suffer illness on airlines

Scores of passengers suffer illness on airlines

Airline sick passenger rules allow diseases to spread  This winter, airlines and hundreds of passengers suffered serious delays because of sickness aboard planes landing in the US. These kinds of incidents are shining a light on the airline practice of not allowing...
Extra time before a cruise is the best insurance

Extra time before a cruise is the best insurance

Travel insurance can be a lifesaver or at least a trip-saver. But, extra time before a cruise is the best insurance.  Beyond insurance, travelers can help themselves by not cutting things too close for arrival before a cruise or a tour departs. Extra time before a...
Protect passengers with extra barriers, not security theater

Protect passengers with extra barriers, not security theater

Make the Saracini Enhanced Aviation Safety Act law for better air travel security Since the September 11 al-Qaeda attacks in which 2,996 died and 6,000 more were injured, the U.S. and the rest of the world have spent billions in the name of air travel security. The...
Savor the world’s largest food fight and feeding frenzy

Savor the world’s largest food fight and feeding frenzy

International World Food Championships  I have to eat more bacon? Really? Who wouldn’t want that? Okay, maybe vegetarians not so much. But I have it on good authority — my one vegan friend — that the bovine delicacy is the verboten food most missed. And here I am,...
A simple airline overbooking solution

A simple airline overbooking solution

If anyone didn’t know that airlines overbook, they do now — here’s an overbooking solution While I don’t always take the airlines’ side of things, I am somewhat sympathetic to the problem they have when passengers don’t show up. But these...
Understanding the real airline antitrust world

Understanding the real airline antitrust world

The real airline antitrust world is complex when it comes to travelers. Consumers believe that the most important actions in terms of airline antitrust protection come from the Department of Justice (DOJ) when it reviews major mergers such as the United/Continental...
No airline love coming this Valentine’s Day

No airline love coming this Valentine’s Day

Don’t expect any Valentine’s day sweets from DOT or the airlines I’m expecting no airline love this Valentine’s Day. After taking a look at the world of airline and DOT customer service I’ve come up with 10 ways that airlines and DOT,...