Are housekeeping fees the next step for hotels as they follow airlines to “unbundled fees”? Martha Stewart, I am not. A friend told me a story of how she avoided being late by deciding not to make her bed on one particular morning, and my thought was,...
The U.S. needs a free, official, national digital COVID vaccine passports. The CDC COVID-19 Vaccination Certificate is flimsy, perishable, and easily forged. States and cities are issuing their own vaccine passports, each with shortcomings. In the United States,...
Bad airline behavior is rampant but it results in no fines. Passenger fines are $1 million records. Domestic aviation fines are at an all-time low. This, even as airlines lie to customers and withhold refunds. Plus, the airlines make schedule changes at the last...
Why do passengers always seem to lose in these airline seat reservation games? As the airlines have begun unbundling their airfares, many seats now require paid reservations. On some flights, I have seen every aisle seat and every window seat tagged with an extra...
With the majority of the population, according to polls, in favor of proof of vaccination, what will happen? More states, restaurants, theaters, and other large gatherings of people require proof of vaccination to attend events. For months most travel organizations...
Is a “guaranteed late arrival” always guaranteed? Always check. Years ago, many hotels would accept reservations without a credit card, but only hold the rooms until, say, 4 or 6 p.m. A credit card guaranteed late arrival, but also meant travelers that...
The Delta variant factors are the dominant issues affecting travel today. Late this spring, it appeared as though we could see the end of the COVID pandemic. Then the Delta variant factors came into play and brought us back to reality. This pandemic is far from over....
These places are where what TSA confiscates and you lose on flights ends up. I have often wondered what happened to lost and confiscated belongings left by passengers on planes and checkpoint lines. The TSA confiscates thousands of small pen knives, AirPods, iPads,...
The rental car prices will remain the same until more cars are available. This article is pure conjecture on my part. I base my predictions on reading hundreds of articles and conversations with many experts during the past year. Rental car prices will be changing,...
Congress wants to make going to the airport less miserable. Travelers United says we don’t need more airport federal funding. You may have noticed a series of newspaper articles noting that airports claim a lack of airport federal funding because of the...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
Airlines Refunds: DOT enforcement notice that all airline tickets canceled by the airlines must be repaid to include all airfare, taxes and added fees with cash not airline credits.
Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
Creation of the DOT Consumer Advocate to focus on aviation consumer protections
Full Fare Act — Advertised airfares now include all mandatory taxes and fees
Lost/damaged/delayed luggage compensation limit increased to $3,500
Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
Once airfare is purchased, that airfare and ancillary fees cannot be increased
Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.
