DOT moves to require airlines to refund extra fees when service purchased is not provided — this is a proposed rule. Yes, we all know that when you do not get a service, you don’t have to pay for it. This proposed rulemaking 20 years late finally has its...
In the winter travelers expect delays and cancellations. In the summer they are supposed to ease up. This summer there are more storms and a shortage of workers to keep the aviation system running. Many travel agents I know have long hated booking travel in winter....
With the recent COVID-19 upsurge, is pandemic travel more dangerous, particularly for those not fully vaccinated against the deadly virus? Some Americans seem to celebrate the death of the COVID-19 pandemic. More than 20,000 new cases daily and more than 300 dying of...
The Yosemite region can be considered Mother Nature’s home with its wonderful handiwork Following the hilly, curvy road that snakes through Yosemite National Park in California, every turn elicits another “wow” moment. It’s not easy to decide which view...
New York’s mass transit systems were considered “super-spreaders” — now they are being redeemed I love the mass transit systems of the world. But, the coronavirus has maligned them and condemned them to the role of the super spreader. Data show after...
Being careful is the best travel theft security Famous travel host and writer, Rick Steves, revealed a while back that he was a pickpocket victim while traveling in Paris. Steves didn’t detail what happened during this travel theft, but did say that after years...
Airline delays are full of gray areas One of the most aggravating airline delays is when a traveler gets a notice from their airline or finds out online that a flight is seriously delayed. However, that delay notification is always followed by the disclaimer saying...
This full-fare advertising rule protects airline consumers — airlines hate it Many travelers do not know how important the full-fare advertising rule is to passengers. This rule mandates that all airline price advertising must include airfare plus all mandatory taxes...
Hilton’s made daily housekeeping by request only at all but their luxury hotels. Housekeeping will no longer remove trash or perform their other daily duties. The cleaning staff works on hotel security responsibilities as well. Will other staff fulfill the...
Click here to visit this destination story by Fyllis Hockman about Yosemite National Park. Next week we will feature a companion piece by Victor Block about the surrounding area. This new website — www.TravelersUnitedPlus.com — will eventually feature all...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
Airlines Refunds: DOT enforcement notice that all airline tickets canceled by the airlines must be repaid to include all airfare, taxes and added fees with cash not airline credits.
Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
Creation of the DOT Consumer Advocate to focus on aviation consumer protections
Full Fare Act — Advertised airfares now include all mandatory taxes and fees
Lost/damaged/delayed luggage compensation limit increased to $3,500
Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
Once airfare is purchased, that airfare and ancillary fees cannot be increased
Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.
