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MAKE YOUR TRAVEL ISSUES RESONATE.

Travelers United is the #1 advocacy group in travel. Your Support Helps Us Continue Our Education, Research, and Advocacy. Be heard!

LATEST STORIES

POLICY

How to keep what you do in your hotel room private

How to keep what you do in your hotel room private

Airlines, hotels, rental cars, tour operators, cruise lines and others all operate via giant information technology (IT) networks. Each operator has their own network and each operator is plugged into even larger networks that allow passengers to access information about their travels from every corner of the world.

Should airlines be held liable for your missed connections?

Should airlines be held liable for your missed connections?

Travelers United wants the Department of Transportation (DOT) to hold airlines responsible for maintaining their schedules. If airlines were required to fly within two to three hours of their normally scheduled times, passengers could book connecting flights on other airlines without fear of missed connections.

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TRAVEL ADVICE

How to avoid the agony of waterborne illnesses when traveling the world

How to avoid the agony of waterborne illnesses when traveling the world

Avoiding the agony of waterborne illnesses may be inconvenient at times when traveling the world, but it's absolutely essential. Have you ever gotten sick from waterborne illnesses while traveling? You're not alone. Nothing ruins a great journey like getting sick,...

Why less airline seat pitch means less room for emergencies

Why less airline seat pitch means less room for emergencies

In the 2018 FAA Bill, Congress directed the FAA to do a study on less airline seat pitch. Did aircraft seating and more passengers in planes, affect plane evacuations? Can passengers be evacuated in 90 seconds with half of the doors blocked? And, why is fainting the most common infight medical emergency?

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CORONAVIRUS

Why passengers need common airline flight credit rules

Why passengers need common airline flight credit rules

We need common airline flight credit rules for airfare refunds and flight credit protection. The refund issue has been screwed up for consumers since the beginning. It is a major issue with more than $10 billion in outstanding flight credits, estimated by the Wall...

How COVID still affects travel even if the virus is weaker

How COVID still affects travel even if the virus is weaker

COVID still affects travel. Don't fool with the coronavirus. Respect it. As a travel agent and someone who loves to travel, it's been great to see COVID restrictions loosening on travel worldwide. But COVID still affects travel even if the virus is weaker. Loosened...

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DESTINATIONS

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Accomplishments

These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.

  • Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
  • Creation of the Advisory Committee for Aviation Consumer Protections
  • Advertised airfares now include airfare plus, mandatory taxes and fees
  • Lost/damaged/delayed luggage compensation limit increased to $3,500
  • Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
  • Once an airfare is purchased, that airfare and ancillary fees cannot be increased
  • Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.