About us

For the first time travelers have a voice in the decision-making process.

Contact us:

  • For Media — Charlie Leocha, Tel. 202-713-9596, email: charles.leocha@travelersunited.org
  • For member help — info@travelersunited.org
  • We do not accept guest posts or sponsored posts
  • We do not accept advertising

We’re Travelers United, the only 501C3, non-profit, membership organization that represents all travelers. Based in Washington, DC, we work tirelessly with the Department of Transportation, Federal Aviation Administration, Congress, other travel regulators, and travel stakeholders, Travelers United testifies regularly before Senate and House committees and discusses consumer issues with travel associations that represent all modes of travel.

Government, travel providers, consumers, and travel agents all form a web of travel rules and regulations. These rules and regulations are not set arbitrarily, but are created through a deliberative process — a process where Travelers United provides a strong consumer voice. We are part of the process

Our efforts are focused in three main areas:

Advocacy – representing the voice of the consumer in DC and around the country.

Education – create consumer awareness of current issues; pending decisions, rules and regulations; consumer rights as well as opportunities for action

Research –  determine the consumer impact of internal government debates regarding travel by surveying and polling our membership as well as members of the general public, along with partnering with research organizations and leading industry analysts.


Great travel experiences start long before passengers board airplanes, buses and trains. They start long before travelers pick up their first guidebook and start making hotel reservations. Wonderful travel experiences are a combination of a travel and tourism infrastructure that works and has clear, understandable rules and good customer service, together with travelers who are savvy enough to avoid potential problems during journeys.

Only Travelers United has the information, insights and influence you need to smooth the bumps in the road.


Your membership helps us accomplish our goals.   As a subscriber your membership in Travelers United adds to our collective voice in Washington, DC:

  • Your influence will extend to Washington decision-makers as we leverage your voice to create better laws and regulations.
  • You’ll benefit from actionable information, authoritative travel tips, insider blog posts and an active social media program.
  • You will have the opportunity to participate in surveys and polls that will assist the DOT and Congress as they create transportation legislation and policy.

We’re Travelers United.  Offering you unmatched resources to improve not only your trip, but upgrade the travel experience for everyone, and benefits members can use every day at home or when traveling across the planet.


All original material published on this website is ©1998-2019 and all rights are reserved.

TravelersUnited.org may provide links to other websites for a variety of purposes, however, in no way does this associate TravelersUnited.org, its staff or its affiliates with any of these other websites or the respective owners of said websites. TravelersUnited.org does not necessarily approve, sponsor, support or in any other way condone any publication, practice or opinion found on any website that is linked to outside of this domain.

Note — FTC disclaimer: Those who write materials that are posted on TravelersUnited.org may or may not have accepted transportation, meals and/or lodging from companies involved in these posts. Many times destinations offer press trips to allow travel writers to experience their destination and to write reports of their travels. Often items (such as books, travel gifts, electronics, luggage, videos, etc.) are sent to our writers for evaluation and review purposes.


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1 Comment

  1. Sylvia Nombertot

    Good afternoon –

    I was recently blindsided charged a resort fee after my trip to Embassy Suites Dorado Hilton in Puerto Rico. My travel dates were from 10/10 to 10/15. On October 16, I noticed a charge on my account in the amount of $190.75. I called the resort directly to inquire and they told me it was resort fees; I asked them for what, they stated it is what they charge all guests. I told them I was not aware of this nor was I made aware when I booked through JetBlue Vacations. They asked me to call JetBlue to find, out; JetBlue told me it is what resorts do, that it is in the email that was sent to me, but I checked the email and I found no disclaimer stating such fees. I am very upset about this. I will never book through the resort or JetBlue Vacations again. I am going to try to dispute this with my bank; hopefully, they can get my money back. Can you give me any advice?

    Reply

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