It’s critical to secure carry-on bags overhead. They especially need protecting when you’re not seated or asleep. Last week, my column was devoted to securing checked luggage during air travel. Unfortunately, it’s not just checked luggage security...
Should you lock checked luggage when you fly? If you do, should you use a TSA approved lock or some other method like seals or zip ties? A number of years ago, my wife and I flew home from Los Angeles with one checked bag that we shared, along with our carry-ons and...
The problems of pets on planes have severe consequences for others caused by passengers breaking the rules. Last month, a passenger was flying with her chihuahua on United Airlines. She was traveling from Denver to Portland. United’s pet rules state, “Once...
I have 20 don’t-miss cruise experiences for your next voyage. There are many cruise experiences that you’ll learn on your first or second cruise that you likely didn’t anticipate. The importance of learning about the ship’s various public areas...
I have 21 cybersecurity actions for travelers to take to help minimize the chance of them being hacked while away from home. Your cellphone, smartwatch, tablet and laptop devices and/or the accounts that you connect to through them are at risk from cyberattacks...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.