Passengers are ignored in a recent airport funding study

Passengers are ignored in a recent airport funding study

Consumer input on passenger facility charges was ignored A RAND Corporation study recently commissioned by Congress concluded that the Passenger Facility Charge should be increased to fund airport infrastructure. Travelers United provided the only consumer voice as...
What makes false advertising so misleading for travelers

What makes false advertising so misleading for travelers

Consumers cannot compare travel costs and schedules based on false advertising.  In the consumer world advertising is how travelers learn about pricing. Honest price information makes the free market work. Most consumers shop for travel based on the bottom line — how...
Important ways DOT should help passengers like you

Important ways DOT should help passengers like you

GAO report tells DOT to protect consumers better  A recent Government Accountability Office (GAO) report outlines a series of problems with the Department of Transportation’s (DOT’s) airline passenger protections. Problems range from internal training...