Airline on-time statistics are posted on airline websites, but they are not easy to find. On-time statistics are important for travelers. DOT recognizes this importance. Travelers use arrival times in order to plan for enough time to get to connecting flights. Many...
More and more of us are using Apple AirTags and Tile Trackers. Since more people are flying, lost luggage is a growing market. These devices are developed to find items that often get lost. This development is perfect for travelers. They know where their checked bags...
New packing systems may help with the coming new world of domestic travel Recently, I got sucked into watching packing system videos on YouTube. Sure, many of them, and oodles of time can be wasted watching them all. After watching for a while, I selected these...
Here is a recap of the DOT denied boarding rules today. Note the exceptions to these rules. Passengers must meet the required check-in times. No compensation is needed. Passengers should check the airline’s “boarding priority.” Passengers should know...
Etiquette of air travel — Boarding, in-flight, deplaning, and waiting for baggage The etiquette of air travel is relatively simple. Look around, and most of the passengers follow the unwritten etiquette quickly. One needs to follow the golden rule. Treat everyone as...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.
