With minimum connecting times during the holidays, one must be an Olympic sprinter to get between airport gates for flights. There has been a long-time joke about Minimum Connecting Time (MCT) in the travel industry. As I tell clients regularly, airlines don’t...
More travelers today consider a travel agent or advisor. Travel agents have been declared a dying profession for more years than I can count. We’re still around, whether the term is travel agent, advisor, or consultant. So many travelers now consider a travel...
Special tips when taking connecting flights over the holidays Almost no one prefers to take a connection over nonstop, but sometimes scheduling, or airfares, make connecting flights the best option. Three of the largest airlines are considered “network...
Remember these winter holiday travel tips, especially these days with predicted travel crowds. As much as most people look forward to seeing their friends and relatives during winter holiday travel, almost no one looks forward to holiday air travel. The combination of...
There are so many things I miss about easy, uncomplicated travel relaxation. Yes, even annoyances like airport lines, cramped seats, and flight delays seem so quaint these days. On the other hand, I miss total travel relaxation. Of course, I miss seeing new places, I...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.
