by Janice Hough | Jan 14, 2020
Putting a price on loyalty. Is the United Airlines loyalty program pushing customers away? When an airline announces changes to its frequent flier program, it’s usually not a good deal for consumers. That holds true no matter how the airlines spin it. Awards are...
by Janice Hough | Jan 7, 2020
Are travel agents worth it? Can they pay for themselves with savings and expertise? Around the holidays, often the subject comes up, “What do you do?,” or more precisely, “What’s your day job?” As a travel agent these days I often get,...
by Janice Hough | Jan 3, 2020
Smart travelers make these 8 passport mistakes People who travel internationally are generally among the savviest travelers. But they can still make mistakes — and some of the most common ones involve passports. Here are eight of the worst passport mistakes: 1....
by Janice Hough | Dec 13, 2019
Airline weather waivers are not all created equal Whatever your position on the climate change debate, it’s pretty clear this is a rough winter for travelers. Weather issues resulting in flight cancellations and delays plagued travelers during the Thanksgiving...
by Janice Hough | Dec 4, 2019
5 airport danger points where infrequent fliers slow things down. There’s a scene in the movie “Up in the Air” that made most regular travelers either laugh or shake their heads in rueful agreement — George Clooney is telling his assistant about...
