by Janice Hough | Feb 8, 2018 | Getting there
Is bare-bones basic economy the new economy? Airlines present “Basic economy” as a good thing, another step that allows travelers to “unbundle” their travel experience, and pay only for what they need. But the truth of the matter is that basic...
by Janice Hough | Jan 31, 2018 | Getting there
Too many travel cooks mix up the travel stew Many travelers make some of their own bookings on the Internet. They only get an agent involved for more complicated travel. That works out fine until sometimes they try to mix the two. Web bookings and those made by travel...
by Janice Hough | Jan 25, 2018 | Getting there
Travel agents are priceless when it comes to service, but they can’t work magic A comedian friend of mine recently told a joke about mall travel agents, where the punchline was, “They’re just googling flights and hotels on Expedia; why are you too...
by Janice Hough | Jan 2, 2018 | hotels, resort fees
Nobody likes city hotel resort fees. Except resorts (and non-resorts) that charge them. These mandatory charges, added to hotel rates even with a prepaid package, started out relatively modestly in actual resorts, but have risen quickly. Now, in Hawaii, several hotel...
by Janice Hough | Dec 28, 2017 | Getting there
International change fees are out of control Airlines are in business to make money. We get it. But, increasingly, they make money not on air tickets themselves, but on fees. And, the biggest fees are often international change fees. With the exception of Southwest...
