Special tips when taking connecting flights over the summer. Almost no one prefers to take a connection over nonstop, but sometimes scheduling, or airfares, make connecting flights the best option. Three of the largest airlines are considered “network...
Airline delays are full of gray areas. One of the most aggravating airline delays is when a traveler gets a notice from their airline or finds out online that a flight is seriously delayed. However, that delay notification is always followed by the disclaimer saying,...
There are travelers and agencies out there who practically make a second job out of understanding frequent flyer programs and earning the maximum miles. In general, travel agents don’t work with miles, so most of us are not experts. But I have increasingly...
Leisure travelers know business travel is a major factor, but leisure travelers are filling the business void. Full disclosure — for anyone who doesn’t already know — I’m a rare breed of travel agent. I book both business and leisure travel. So yes, I want...
Sometimes an important event is impossible to get to by air. First, due to work, finances, family, or other issues, getting to a really important event early isn’t possible, I get it. But often as a travel agent, I will have clients try to cut it close. Maybe...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.
