Here are three reasons why a weather delay makes schedules @#%*!+$# A client emailed me in a cranky mood. His flight to San Francisco was delayed by weather for 2 hours, and then sat on the tarmac in Newark for over an hour. He was a victim of weather-delay roulette....
Now bankrupt Spirit Airlines is no more. Now, to be honest, as a travel agent this doesn’t affect me much in the short run. Because I never booked the now bankrupt Spirit Airlines Spirit wasn’t quite Ryan Air, the much-joked-about and reviled European...
At the time of writing, the US-Iran war is in a cease fire. Sort of. What happens to airline prices in the future? But permanent peace talks just broke down. So, today, “Who knows?” Like most travel advisors (or agents), I get asked to predict what...
Airlines love direct bookings — meaning anything you book on THEIR website. Don’t use a codeshare. There are two main reasons why a passenger shouldn’t use a codeshare… Airlines don’t have to pay anyone or any website anything — whether...
Training travel agents will change the way we fly It’s almost impossible to get through a day without some scary story involving a US airline. And while United Airlines and Boeing are getting the most headlines, other delays and problems are happening regularly....
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.
