Do you need to fix a travel problem? Don’t call!

Do you need to fix a travel problem? Don’t call!

Write to solve travel problems. Don’t call For travel complaints, write, don’t call. It is always better to get everything in writing whenever dealing with service failures of airlines, hotels, and other travel providers. The basic rule is write to solve...
How to choose an airline seat

How to choose an airline seat

The debate rages. Are you an aisle- or window-seat traveler? Window or aisle? For air travelers, the choice of an economy-class airline seat — window or aisle — is an enduring question, if not a source of countless arguments. For much of the year, it’s also a...
How to avoid cruise line travel insurance confusion

How to avoid cruise line travel insurance confusion

Some of the most costly insurance issues are preventable  Ashley Ouellette thought she had cruise ship insurance for her upcoming Royal Caribbean cruise. But it wasn’t that simple. She faced the loss of thousands of dollars because of a pre-existing condition — until...