by Christopher Elliott | Oct 11, 2019
Write to solve travel problems. Don’t call For travel complaints, write, don’t call. It is always better to get everything in writing whenever dealing with service failures of airlines, hotels, and other travel providers. The basic rule is write to solve...
by Christopher Elliott | Oct 9, 2019
The debate rages. Are you an aisle- or window-seat traveler? Window or aisle? For air travelers, the choice of an economy-class airline seat — window or aisle — is an enduring question, if not a source of countless arguments. For much of the year, it’s also a...
by Christopher Elliott | Oct 3, 2019
Some of the most costly insurance issues are preventable Ashley Ouellette thought she had cruise ship insurance for her upcoming Royal Caribbean cruise. But it wasn’t that simple. She faced the loss of thousands of dollars because of a pre-existing condition — until...
by Christopher Elliott | Sep 28, 2019
Yes, you can cut the line at Disney Of all the Disney World secrets I heard when I lived in Orlando, only one made me laugh out loud. It involved the tunnels under the theme park. They exist but are useless to the average park visitor. Disney cast members use the...
by Christopher Elliott | Sep 26, 2019
Basic economy class airfares are getting complicated. Should you just avoid them when you want more? Perhaps something like a seat reservation or the ability to change your flight? Sue Elwell is one of those travelers. She’s planning to visit her mother in Albany,...
