Airlines get a free pass from the government. A proposed policy change would eliminate most airline fines. Here’s how it could affect passengers. Picture this: You’re driving 85 in a 65-mph zone, and a state trooper pulls you over. But instead of a $200...
Why are we becoming such careless travelers? Travelers are increasingly forgetting essentials like luggage and medication, a phenomenon experts blame on “cognitive overload” and stress. “Hurry culture” and constant screen time have eroded situational awareness,...
80 percent of travelers admit to leaving valuables behind. A staggering 80 percent of travelers admit to leaving essentials behind — but the reason why isn’t just simple forgetfulness. Experts point to a specific brain function that fails us when we travel, causing us...
Eliminate lost valuables. You’d be surprised how many people lose them on vacation. A lot of valuables. I talk to travelers every day who have misplaced something while they are on the road, and they wish they had known how to eliminate lost valuables on vacation....
The answer is a qualified yes. Sometimes they are OK with passengers sleeping on the floor. Some will even bring out a cot and blanket for displaced travelers. Do airports allow sleeping on the floor? The answer is a qualified yes. Many airports are comfortable with...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.
