There’s a new milestone in American air travel: Checked luggage costs more than your ticket. Earlier this month, United Airlines raised its fees for the first checked luggage costs an eye-popping $50 at the airport. American Airlines, Delta Air Lines, and Southwest...
Will the Iran war claim another victim because of fuel costs? During the last few weeks, as fuel prices have surged, Italian low-fare carrier GoTo Fly and Royal Air Philippines have folded. Before that, it was Air Albania and Slovenian low-cost airline AlpAvia. Spirit...
You’re minutes away from confirming your dream vacation. You’ve selected a flight, hotel, and rental car. And then you see the question: “Add quick travel insurance to protect your trip for just $89?” One click, and you’re covered. Right? Maybe, maybe not. That quick...
The problem with artificial intelligence is simple: When travelers need it most, it is least helpful. Would you pay extra to avoid AI? That’s the experience of people like Mark Beales, a retired mortgage banker from Mill Creek, Washington. He said that for...
Securing credit cards when you travel, as well as debit cards. The experts I spoke with don’t always agree on the perfect solution — banks vary wildly in their fraud response, and technology that protects you in one scenario can create vulnerabilities in another. But...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.
