As travel season kicks into high gear, plan your trip insurance. Travel season is kicking into high gear. Have you also considered travel insurance if you plan any significant trips, especially international ones? If you don’t think it is important or necessary, you...
In 2014 I first wrote here about the issue of incredibly shrinking aircraft accommodations with “Think airline seats have gotten smaller? They have.” Using archived data, I detailed how both legroom (as measured in seat pitch) and comfort (as measured in seat width)...
‘Tis the season for crowded airports and full airplanes. It’s all too easy to let the stress of flying during this hectic time take the joy out of the holidays, but not if we all work together to make the collective journey as smooth as possible. To help, we’ve...
By Sarah Coburn-Rothermel This is a current petition on Change.org. Warning: This petition contains language unsuitable for children, as will, undoubtedly, the entertainment on your next flight. A few years ago, before I was married with small children, I was flying...
By Sommer Gentry, first published in our sister blog, TSANews.com TSA Administrator John Pistole was called on the carpet again this week by the House Homeland Security’s Subcommittee on Transportation Security, this time over the agency’s squandering of nearly one...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.
