by Lauren Wolfe | Mar 30, 2024
Junk fees disclosure is material to the consumer’s decision Travelers United defeated Sonesta Hotels’ attempt to have a lawsuit challenging junk fees practice stopped. It was dismissed and sent to a jury on Thursday, March 21, 2024. As the Court explained, “a...
by Ned S. Levi | Jul 25, 2022
A hotel with the right hotel amenities can provide you with major savings and make your stay more enjoyable too. I’m going to travel to Atlanta, Georgia, soon. I’ve made my plane and hotel reservations, reserved a local undercover parking spot for my car...
by Janice Hough | Oct 20, 2021
After the pandemic and the extraordinary efforts at cleanliness, disinfection, and safety, will my stay be as good as before? Some of my clients think I have a crystal ball. They ask what happens after the pandemic. But as I write this, I fully understand that travel...
by Charlie Leocha | Sep 30, 2021
Hotel resort fees were created to deceive consumers Few travel fees are as resented as mandatory hotel fees, also known as resort fees. Starting in about 1998, these hated fees were created by a group of hotels in Las Vegas in order to allow room rates at some hotels...
by Janice Hough | Aug 24, 2021
Are housekeeping fees the next step for hotels as they follow airlines to “unbundled fees”? Martha Stewart, I am not. A friend told me a story of how she avoided being late by deciding not to make her bed on one particular morning, and my thought was,...
by Charlie Leocha | Oct 16, 2020
Hotel lies about best room rates and their loyalty programs Hotel chains lie about best room rates and loyalty programs. The lies told by hotel marketers are rampant and the powers that be at the FTC and Congress are not doing anything about this uncontrolled false...
