7 basic standards of excellence needed to merit 5 Stars

7 basic standards of excellence needed to merit 5 Stars

How to become a 5-Stars hotel — it is not easy. There’s no one answer. The 5-Stars hotel and restaurant standards vary for different people depending on personal requirements and expectations. There’s no question that some part of a 5-Stars ranking is...

How to deal with a lost hotel reservation

After a long drive from Buffalo to Gananoque, Ontario, Adam Cole’s hotel delivered some bad news for him: a lost hotel reservation. “I had a confirmation from my travel agent,” says Cole, director of a music school in Atlanta, “but there was no...

Marriott and Choice now embrace vacation rentals

Hotels & vacation rentals merging into lodging options The American Hotel and Lodging Association has been conducting a nonstop attack on vacation rentals through Airbnb.com, HomeAway.com, VRBO.com, and other platforms for the past years. Now, Marriott...