Will my hotel life be better or worse after the pandemic?

Will my hotel life be better or worse after the pandemic?

After the pandemic and the extraordinary efforts at cleanliness, disinfection, and safety, will my stay be as good as before? Some of my clients think I have a crystal ball. They ask what happens after the pandemic. But as I write this, I fully understand that travel...
How consumer advocates fight the hotel fee lobby

How consumer advocates fight the hotel fee lobby

Hotel resort fees were created to deceive consumers  Few travel fees are as resented as mandatory hotel fees, also known as resort fees. Starting in about 1998, these hated fees were created by a group of hotels in Las Vegas in order to allow room rates at some hotels...
Are housekeeping fees part of future hotel pricing?

Are housekeeping fees part of future hotel pricing?

Are housekeeping fees the next step for hotels as they follow airlines to “unbundled fees”? Martha Stewart, I am not. A friend told me a story of how she avoided being late by deciding not to make her bed on one particular morning, and my thought was,...