by Janice Hough | Oct 2, 2019
What is luxury? To some it may be the little things Luxury in a hotel means different things to different people. For some, it’s beautiful decor. It may be room service. Incredible service sometimes spells luxury. Often it’s little things, like the kind of...
by Janice Hough | Aug 7, 2019
Only hotel executives and bean-counters like hotel fees — can sales commissions change the system? Nobody —and I repeat, nobody — outside of hotels themselves, and perhaps their shareholders, likes resort fees. Even people I know who work at hotels dislike these fees....
by Charlie Leocha | Jul 24, 2019
The hotels’ world of hidden mandatory fees is coming to an end. Last week, the Attorney General (AG) of the District of Columbia filed a lawsuit against Marriott International for hiding the true price of hotel rooms from consumers and charging hidden resort...
by Charlie Leocha | Jun 6, 2019
Consumers may wake up soon to a world of truth in hotel advertising that includes mandatory hotel fees UPDATE: Expedia Mulls Matching Booking on Resort Fee Commissions This is another break in the hotel’s hidden mandatory fee operations. First Booking.com has...
by Janice Hough | Apr 3, 2019
Might mandatory hotel fees be a real bipartisan issue in Washington, DC? When it comes to fees, travelers are heading to a worse situation with mandatory hotel resort fees than they already face with airlines. Travelers these days have become accustomed to fees. Hard...
by Charlie Leocha | Jul 13, 2018
Hotels that do not include resort fees in the advertised room rate are dishonest Since 2012, Travelers United has been working to eliminate the misleading and deceptive practice of hotel resort fees. These fees have taken over the hotel market in places like Las Vegas...