Juice Jacking is a system where plugging into a public USB charging port or a rental car can download your data and install malware I ran into this issue when renting a car both in the USA and in Europe. Once I plugged my phone into the auto USB port, I found my music...
Our FTC should guarantee truth in advertising Many users know that what they see on Instagram is not real life. There is a lot of uncertainty of truth behind those incredible photos. Yet what happens when the manipulation behind the camera on Instagram posts is more...
It’s important to have a travel Plan B, a plan to help you handle travel uncertainty, the unpredictable and unexpected when traveling internationally. It is time to consider travel Plan B. Russia invaded Ukraine last week. Immediately the world of travel...
Why airlines are clamoring for another no-fly list. America doesn’t need it. In a letter first reported by Reuters and first published in full by The Points Guy, CEO Edward Bastian of Delta Air Lines has called on Attorney General Merrick Garland to “support our...
Vacation travel is coming back long before business travel. Use these travel agent tips to visit friends, family, or a favorite vacation spot. Absolutely nothing about travel has been standard for almost two years. As we advance into the future, travelers and travel...
.. If you are dealing with the Crystal Cruise bankruptcy apply for a refund now. Paid by credit card? Dispute the transaction immediately. If you paid by another means, take what steps you can to obtain a full refund. Crystal Cruises is kaput, out of business. While...
Only after a passenger knocked the teeth out of a flight attendant did the Sec. DOT speak about upset travelers (or voters). But, he got it wrong. We now have violence on planes. Yes, a frustrated passenger struck a flight attendant. But DOT, airline, airport, and the...
With all of the COVID travel uncertainty, my extended family has decided to head to Italy for a multi-generational vacation. My family decided our trip to Italy this summer is a go. I understand that there is no DEFINITE guarantee we won’t be in lockdown-hell. For me,...
These technology tips, particularly for smartphones, can make an air journey better and easier. Whenever you travel, whether it’s domestic or international, technology can enhance your journey, as well as make it easier. The twenty-first-century invention of...
It’s been a rough two years for the travel industry, so I completely understand the need to make a profit and extra fees — to a point. As a travel agent/advisor, my colleagues and I talk regularly about cancellation fees. Flights may have been canceled, but...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.
