Why airlines are clamoring for another no-fly list. America doesn’t need it. In a letter first reported by Reuters and first published in full by The Points Guy, CEO Edward Bastian of Delta Air Lines has called on Attorney General Merrick Garland to “support our...
Should airlines be allowed to pawn travel records to cover cash-flow problems? Do you want all the details of your airline travel records sold to a data mining company? Did you ask for Kosher or a Halal meal? Which countries or airports did you travel to? Who did you...
Deregulation of domestic US airline ticket prices wasn’t supposed to give airlines permisison to lie, cheat, and steal, but the failure of the US Department of Transportation (DOT) to police the deregulated airfare marketplace for fraud and deception has often...
Travelers are understandably confused by recent news about the REAL ID Act and new ID requirements for passengers on domestic flights within the U.S. Accurate public understanding of what’s going on is not helped by the fact that the U.S. Department of Homeland...
Editor’s note: Edward Hasbrouck has traveled through Argentina, where this year’s The Amazing Race is taking place. He has some suggestions about other less mainstream places to enjoy in Argentina where the value for money is greater and the experience far...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.
