Hit-and-run thieves have many schemes for separating you from your possessions. An email has just crossed my screen pleading for help. It isn’t the first and it won’t be the last. Another traveler has just been robbed in the Paris Métro. He claims he was on the...
How to become a 5-Stars hotel — it is not easy There’s no one answer. The 5-Stars hotel and restaurant standards vary for different people depending on personal requirements and expectations. There’s no question that some part of a 5-Stars ranking is subjective. But...
I’m a food junkie and I’m never going to change. I have a confession: No matter where I travel, there’s no such thing as leaving a place without checking out where the locals shop. If I’m buying gifts, some of the best ones are found in local...
Rhine River Cruising was a well-planned (and successful) family/birthday vacation It was a special birthday – mine – and I thought it merited a special celebration. Instead of a blow-out party that we’d forget in a month, I decided to take my son, his wife and my two...
I have a confession: I’m a food junkie and I’m never going to change. No matter where I travel, there’s no such thing as leaving a place without checking out where the locals shop. If I’m buying gifts, some of the best ones can be found in...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
Airlines Refunds: DOT enforcement notice that all airline tickets canceled by the airlines must be repaid to include all airfare, taxes and added fees with cash not airline credits.
Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
Creation of the DOT Consumer Advocate to focus on aviation consumer protections
Full Fare Act — Advertised airfares now include all mandatory taxes and fees
Lost/damaged/delayed luggage compensation limit increased to $3,500
Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
Once airfare is purchased, that airfare and ancillary fees cannot be increased
Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.
