The End of Cruise West? The travel agent’s dilemma

After rumors of financial issues for months, Cruise West has stopped taking reservations, and they are terminating a world cruise partway through the sailing. (There is a story that the ship just put some people ashore in Canada.) A recording on their phone number...

Why the airline fee issue is so important NOW

Several readers have wondered why I seem obsessed about hidden airline fees these days. “Aren’t there other issues to vent about?” they ask. “We hear you, Charlie,” they say. Timing is everything. Right now for the first time in decades,...

Opt-out fees and extra charges — the most maddening of all

No travelers like airline fees, but some of them are more aggravating than others. My least favorite is ANY fee where you have to opt-out, i.e. un-check a box not to pay it. United Airlines is trying to sell you extra miles with each trip. When checking in online (and...

Don’t cry for hotel owners

Don’t cry for the owners … but when was the last time you used a hotel’s room phone? It used to be a significant source of revenue that’s essentially dried up with the advent of cell phones and laptop computers. Before the electronic...

More check-in kiosks equal not enough staff at airport?

Anyone who’s traveled much over the years has almost certainly been in the situation where weather has resulted in endless lines at the airport. If a widebody flight canceled for mechanical reasons can also easily result in backups at the gate. Lately, even when...

4 Labor Day week “travel housekeeping” tips

Labor Day is traditionally the time of year when Americans pack up the summer stuff and get ready for the fall. It’s not a bad time to do a little travel housekeeping too. Here are four ideas for starters: 1. Plan ahead for Christmas/New Years If you know you...

Top ten tips for healthy trips

More than lost luggage, or a lost credit card, getting sick while away from home can totally scuttle your travel plans. Traveling can bring special health concerns you don’t normally need to deal with at home. Whether you’re taking a weekend off, or a...

Photos: Stairways to Santorini, Greece

Craig DeThomas made it from the Italian side of the Adriatic to Greece and then to the islands of the Aegean Sea. He left clouds, the occasional ochre yellow and burnt Sienna reds of Italy for the brilliant pastels of Greece. First Stop — Santorini with its volcanic...