Let me make it clear from the start. I do not like nor do I enjoy the current TSA screening procedures. But I think they are the best available option that the TSA has at present to protect the flying public. I may hold a different view than most because I started my...
Some people like their vacations exciting and stimulating, but, increasingly, many are opting for holidays that are soothing, regenerative, and restful. There has been a boom in spa construction and men who once scorned terry cloth robes, flip-flops and massages are...
(CBP.gov, December 08, 2010) Global Entry, a U.S. Customs and Border Protection initiative to speed pre-approved trusted travelers through international arrivals processing, surpassed 75,000 users at Washington-Dulles International Airport on Monday. Dulles is the...
Can you shorten your wait in Customs and Immigration? Most people who have traveled through an” international port of entry” recently may have seen the signs in the Customs and Immigration Area for “Global Entry” and wondered what it was. Global Entry is a preferred...
When I count my blessings, I include, after love, health, friends, work, quirk and fun, the luxury hotels I have been fortunate to stay in as part of my job. From Hong Kong to Honduras, and from South Africa to Scottsdale, I have spa-ed, soaked, swum, wined and dined...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.