DOT’s missions are passenger protection and to keep the aviation system safe. Secretary Buttigieg attended a consumer group meeting with America’s top advocacy groups in late July. For the first time in more than a decade, major consumer organizations...
Get vaccination freedom to travel. Use face masks to prevent COVID transmission. We need vaccination freedom to travel. ane we need to use face masks to protect others. It is our responsibility. Around the globe, nations are looking at the rising U.S. COVID infection...
Are housekeeping fees the next step for hotels as they follow airlines to “unbundled fees”? Martha Stewart, I am not. A friend told me a story of how she avoided being late by deciding not to make her bed on one particular morning, and my thought was,...
The U.S. needs a free, official, national digital COVID vaccine passports. The CDC COVID-19 Vaccination Certificate is flimsy, perishable, and easily forged. States and cities are issuing their own vaccine passports, each with shortcomings. In the United States,...
With the majority of the population, according to polls, in favor of proof of vaccination, what will happen? More states, restaurants, theaters, and other large gatherings of people require proof of vaccination to attend events. For months most travel organizations...
The Delta variant factors are the dominant issues affecting travel today. Late this spring, it appeared as though we could see the end of the COVID pandemic. Then the Delta variant factors came into play and brought us back to reality. This pandemic is far from over....
Congress wants to make going to the airport less miserable. Travelers United says we don’t need more airport federal funding. You may have noticed a series of newspaper articles noting that airports claim a lack of airport federal funding because of the...
Border search rules allow phone and laptop downloads by CBP daily at the US border. Suspicionless border search rules allow phone and laptop downloads every day at the US border. Warrantless, often random searches of travelers’ cellphones, tablets, laptops, and...
Airlines are selling tickets from the US to Greece, but IT glitches still exist from the pandemic. Back in late March, two clients who had gotten their vaccination decided to book a trip to Athens in hopes of Greece being open in July. They booked a codeshare flight...
U.S. Passport applications take as long as four and a half months to process. Planning to travel internationally? Check your passport immediately. Americans can travel internationally again. While COVID-19 border entry requirements have been substantially eased,...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.