If eating well in Europe is your desire, then savor every mouthful I grew up in Europe and lived there for about 22 years. During that time, I was a student, a freelance journalist, started a business, and traveled extensively. As can be seen by my short resumé, I...
Seven times able-bodied passengers might not want an exit-row seat For many economy-class travelers, an exit-row seat is the holy grail of seating. And generally, everyone wants to sit in one. As a travel agent, I’ve had several families with young children or...
Booking a river cruise is significantly different than an ocean cruise. I have a dozen mistakes for you to avoid to help ensure you’ll have a top-quality river cruise experience. A river cruise can be a scenic and easy-going way to travel between interesting...
In a poll, we asked travelers what are the top hotel amenities they look for when booking accommodations Each week we ask our readers what they think about important issues. Earlier this month, we asked them what their top hotel amenities would be. I have often...
New passport programs can speed travelers through control! The post-pandemic start-up of international travel means the need for passport renewals to travel. Plus, lacking personnel and crowded flights mean navigating customs and border protection in Europe or other...
Congress is working on airline passenger change right now. Bills in DC take a few years to develop. Travelers United is working with House and Senate congressional committees, airlines, and DOT on what will ultimately become the airlines’ future. Consumer...
All European travelers will be faced with mixed airfares and more connections. This makes for the perfect storm for painful flights. Many travelers heading to Europe this summer already know how much prices are in 2025. But there are lots of deals out there....
For low-risk travelers, it’s easy to obtain CBP Global Entry, but once you get it, you have to keep it by continuing to be a low-risk traveler. Despite the increased cost to $120 for a five-year U.S. Customs and Border Protection (CBP) Global Entry membership,...
Did Sharmistha Das trash her car when she rented from Lyft? Why are travelers so messy? But Lyft claims she dragged her bicycle helmet along the side of his door, leaving several long scuff marks. Why are travelers so messy this summer? Lyft charged her credit card an...
This is not a normal post about insurance issues when booking flights. Insurance can be expensive — often accounting for over 10 percent of the trip’s price. However, insurance issues can also be expensive, especially when it involves a nonrefundable ticket,...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.
