Travel insurance can be a lifesaver but not always. Some years ago, one of my friends was traveling on a cruise when his traveling companion had a heart attack off the coast of South America. His friend was transferred to a hospital ashore. Later, he needed to be...
Losing a credit card may mean a hotel reservation cancellation No one wants to lose a credit card or have the number stolen. However, on top of the hassle of getting it replaced, when travelers have made future hotel reservations with that card, they may find a hotel...
GDPR affects vacation photographs — know the rules before traveling. In recent weeks you’ve likely received dozens of updated privacy notices. They’re due to the implementation of the European Union’s (EU) General Data Protection Regulation (GDPR)....
A code-share close-connections can ruin a trip Everything about their vacation in Switzerland went like clockwork. That is, until their flights home. It was a code-share close-connection hassle. In this case, my clients had used miles for one ticket, a United Airlines...
I am traveling in Africa at the moment. Just landed in Senegal, which African veterans call “Africa lite.” However, the experience of shifting from the organized world of North America and Europe to the more chaotic developing world of Africa reminded me...
Travelers can survive a plane crash Surviving a jetliner crash has been mentioned several times since the April emergency landing of Southwest Airlines, flight 1380, Many air travelers have asked if its passengers could have survived if the plane crashed. Fortunately,...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.
