Travelers United’s President reflects on the dearth of change in aviation regulations About nine months ago I participated in a discussion about the regulatory approach of the new (at that time) administration consumer issues. We considered rules finalized or...
Passengers must prepare far differently for their cruises to stay safe on cruise ship vacations. The October 25 Centers for Disease Control and Prevention (CDC) report and order was just released. CDC Director Rochelle Walensky noted that from June 26 to October 21,...
Finally, Marriott capitulates in advertising of hotel fees battle Customers often don’t learn the total price of their booking, room rate plus resort fee, until the last page in the online booking process, or until they check-in at the hotel. Pennsylvania Attorney...
In days of nationwide polarization, there is one subject on which almost ALL Americans agree — we hate resort fees. It was bad enough when they existed just at real resorts and when the amounts were relatively low. Now, resort fees, sometimes called “destination...
Here are nine pandemic holiday travel hacks to help you have a great winter trip. The pandemic has made it more difficult for 2021 winter holiday vacation travel and journeys to see friends and family. For some travelers, if you haven’t already booked your...
The Tomb of the Unknown Soldier honors troops and sailors from WWI, WWII, the Korean War, and Vietnam. Editor’s note: This digest version of the Tomb of the Unknown Soldier comes from an extensive description in the official Arlington National National...
Travelers need to plan for pandemic risk with flexibility, planning. Here, travel advisor/agent help is invaluable. Travelers can always count on risk and uncertainty during the COVID-19 pandemic. They often will need the services of a travel advisor/agent. Are COVID...
The top 10 Ferris wheels in the world are iconic “These wheels have almost replaced the skyscraper as icons,” says Dennis Speigel, president of the consulting firm International Theme Park Services. You’d expect him to say that since his company is busy building...
After November 7, unvaccinated traveler requirements for COVID-19 testing will be more stringent to be allowed to re-enter the US. Most Americans have heard that the U.S. border will reopen to international travel beginning on November 8. Few Americans know that also...
Spotting fake reviews that skew ratings at online travel sites can save a journey as you plan it. As travelers, we often use online advice to improve our journeys. We seek opinions and recommendations from travel agents, friends, and websites such as Travelers...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.