How to miss or get kicked off your flight

How to miss or get kicked off your flight

Air travel isn't easy. What we wear, how and what we pack, how we behave in the airport and during our flights matter. If we're not careful, airport security, ticket agents, gate agents and flight crew can deny us boarding our flight or kick us off it, sometimes in...

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Why use travel agents when airlines say, “Book direct”

Why use travel agents when airlines say, “Book direct”

When there are delays and cancellations, the airline/travel agent relationship gets more complicated. Yes, travel agents routinely help clients find alternate flights, which saves the airlines time. When travelers are unhappy with the automatic rebooking options or when the automatic programs can’t find options, humans can be a lot more creative than machines. That’s mostly a good thing for airlines, except when it costs them money.

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