How to make passengers confident about flying

How to make passengers confident about flying

America needs a consistent national effort to make passengers feel confident about flying in the post-COVID-19 world. To rejuvenate the aviation system, passengers must feel safe. If passengers think they are going to catch a deadly virus while aboard a flight, they will not fly.

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What does “flatten the curve” really mean?

What does “flatten the curve” really mean?

Yes, we did flatten the curve. However, will masks, social distancing, deep-cleaning of airplanes, empty sports stadiums, sparse happy hours at bars, higher education, and touchless check-ins for hotels be forgotten in six months? Predictions vary widely.

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New US passports only for life or death travel, for now

New US passports only for life or death travel, for now

Due to the COVID-19 pandemic, the US Department of State suspended almost all of its passport application and renewal processing. The US generally is restarting much of its economy now. So, many are planning to travel later this year. Soon you will be able to request new US passports for general travel, but not yet.

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How to keep your plane clean and disinfected

How to keep your plane clean and disinfected

Antivirus disinfectants are applied on aircraft after the basic cleaning and scrubbing are done. For planes going through a “remain overnight” cleaning this means that disinfectant is sprayed by cleaners on all touchpoints. That means every aircraft in Southwest’s fleet is cleaned with EPA-approved disinfectant every night.

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A big hotel changeover in the coming months

A big hotel changeover in the coming months

The hotel changeover will be dramatic in the post-pandemic world. Cleanliness will be far more important than ever and will become a field of competition. Going touchless will define a modern facility but will not replace the hands-on hospitality found in B&Bs and smaller properties.

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Accomplishments

These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.

  • – Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
  • – Creation of the Advisory Committee for Aviation Consumer Protections
  • – Advertised airfares now include airfare plus, mandatory taxes and fees
  • – Lost/damaged/delayed luggage compensation limit increased to $3,500
  • – Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
  • – Once an airfare is purchased, that airfare and ancillary fees cannot be increased
  • – Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.

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