The type of traveler and where you are planning on going dictate your choice of rental car or train. I spent much of my youth living in Europe as a military brat. One of the big bargains then was the Eurailpass. I clickity-clacked through Europe for months. I never...
Aviation and environmental leaders work together to pass the Sustainable Skies Act. United Airlines CEO Scott Kirby, Airlines for America (A4A) CEO Nick Calio, and the Environmental Defense Fund’s senior vice president for climate Nathaniel Keohane, stood side by side...
80 percent of travelers admit to leaving valuables behind. A staggering 80 percent of travelers admit to leaving essentials behind — but the reason why isn’t just simple forgetfulness. Experts point to a specific brain function that fails us when we travel, causing us...
Airline water is unsafe to drink. It has made drinking airline water, coffee, and tea unsafe, as well as washing in plane lavatories. Airline water is unsafe to drink. Many air travelers like a good cup of hot coffee or tea to steel their nerves while flying. On long...
Passengers already pay airport taxes to support all airport operations – enough is enough! For years, Travelers United has stood firmly against increased taxation of airline passengers. Who are the real airport users? Airport executives and members of the committee...
Here is a recap of the DOT denied boarding rules today. Note the exceptions to these rules. Passengers must meet the required check-in times. No compensation is needed. Passengers should check the airline’s “boarding priority.” Passengers should know...
Etiquette of air travel — boarding, in-flight, deplaning, and waiting for baggage The etiquette of air travel is relatively simple. Look around, and most of the passengers follow the unwritten etiquette quickly. One needs to follow the golden rule. Treat everyone as...
Eliminate lost valuables. You’d be surprised how many people lose them on vacation. A lot of valuables. I talk to travelers every day who have misplaced something while they are on the road, and they wish they had known how to eliminate lost valuables on vacation....
The U.S. national holiday commemorating the birth of Dr. Martin Luther King Jr. Next Monday we will commemorate the life of the Reverend Dr. Martin Luther King Jr. Speaking of Dr. King’s legacy, Coretta Scott King, his widow, at the signing of the bill into law...
Airline on-time statistics are posted on airline websites, but they are not easy to find. On-time statistics are important for travelers. DOT recognizes this importance. Travelers use arrival times in order to plan for enough time to get to connecting flights. Many...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.
