Pay attention and don’t make stupid travel mistakes — the rest of the world works differently than the US. Pay attention! If you do, you won’t end up like Allan Jordan, who showed up for a recent Virgin Atlantic Airways flight from New York to London only to...
Car data collected by automobiles is awesome. Unfortunately, few owners know about it. Today, you should know about car data collected by your car. All late-model sensors and cameras installed in automobiles can tell how you are driving. Tesla installed a camera...
Last week in my column, How’s the iPhone 5 for travelers?, I wrote about the new iPhone, but any review of the iPhone 5 isn’t complete without also looking at its new operating system, iOS6, which can also be installed in the iPhone 4S, 4, and 3GS. While iOS6 is...
It’s a classic problem for the vacation traveler. After two weeks away, you begin to review your travel photos, a few days or weeks after returning home, and just can’t remember where you took many of them, and what the buildings and scenes in them are....
For years, many travelers wouldn’t consider an electronic ticket if there was a paper alternative, now, they are so reliant on ticketless travel that they make a lot of mistakes. The same with maps and GPSs. My client, who shall remain nameless, travels...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.
