If the DOT and FAA stop airline policing, experience shows what will happen. There is one enforcement organization as far as airlines are concerned. The Department of Transportation (DOT) is the top aviation regulatory dog in DC when it comes to airline policing. And...
Use these 8 hacks to protect yourself and prepare for flight disruptions to minimize their impact. While other airlines have had some delays and cancellations, in the last month, Southwest Airlines and American Airlines have delayed or canceled thousands of flights....
As demand grows, airlines cut service. This is a phenomenon that I never thought I would see. No airline ever wants to acknowledge airline staff issues with their flights are real. American Airlines did last week when they decided to “build in additional...
Congress, the Wall Street Journal, and Travelers United say DOT does not protect aviation consumers. Today will not go down as a good day for the protect aviation consumers team at the Department of Transportation (DOT). Congress sent a letter to DOT. The Wall Street...
Tell Secretary Buttigieg to stop airlines from stealing $10 billion from pandemic passengers. Sign the petition. The airlines have received more than $80 billion in government aid since the pandemic began. Despite this, they have not refunded the tickets for all...
AA was the first to cancel operations due to staffing problems. Soon others will as well. Any situation involving labor staffing problems is complicated. But it’s pretty clear that American Airlines did furlough many pilots. And pilots who have been away from...
It makes no sense for the CDC to say fully vaccinated Americans cannot enter the US without another test. The daily number of new cases of COVID-19 in the U.S. has been dropping in most states since vaccinations began to be administered to the population at large. The...
Leisure travelers are back in full force, but airline workers are hard to find. At least as of the time of writing, leisure travelers are coming back. Big time. In fact, as anyone who’s flown recently knows, planes are jammed. I just heard yesterday that an...
Verified vaccine certificates are a political hot potato — we need secure vaccine certificates this year. In the US, international travelers who have visited countries with vaccination requirements are familiar with the International Certificate of Vaccination or...
Governors DeSantis and Abbott championed their states to pass laws banning vaccine passports. These cruise line efforts handcuff prevention of COVID-19 outbreaks. Florida Governor Ron DeSantis and Texas Governor Greg Abbott pushed their state legislators to pass laws...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.
