Why baggage and mobility device handling reporting rules are important to passengers
New DOT rules are the end of a very long, step-by-step process to change the previous system that provided misleading statistics about an airline’s handling of checked baggage and that provided no data for mobility device damages. Travelers United was one of the main protagonists in the efforts over the past nine years.
Summer road trip questions you never ask
Summer road trip questions you never ask (but should). My family’s summer road trip was less than an hour old when an unfamiliar orange exclamation point illuminated the dashboard of our Honda Pilot. We were merging onto I-95, a stretch of asphalt that exhausts even...
Demand the FDA reforms sunscreen regulations to prevent skin cancer
Most sunscreens in the U.S. offer little, if any, UVA protection, the kind of protection needed to safeguard users from contracting skin cancer. Americans need to demand that the FDA changes that by reforming sunscreen regulations. The summer vacation season in the...
Can travelers avoid unjust rental car damage charges?
Amazingly, 1 out of 4 car rental travelers is wrongly accused of unjust rental car damage charges. A recent poll of Travelers United subscribers found that 25 percent of members have experienced unjust rental car damage charges. The surprising results come from a...
Stop costly missed airline connections caused by the aviation system
While airlines in their contracts of carriage assume no responsibility for arrival and departure on schedule, their delayed flights have big financial consequences for passengers who face change fees and cancellation fees in addition to extra airfare for missed airline connections must deal with through no fault of their own.
Spirit Airlines’ bankruptcy shows why we need better passenger protections
When airlines fail, passengers pay the price. Congress should bring back the rule that helps consumers. Tens of thousands of Spirit Airlines passengers showed up at the airport last week and discovered their tickets were worthless. They could have scrambled for a...
Why should all travelers know the importance of business travel?
Airlines and hotels stand out, plus, other industries, including the restaurant industry, are dependent on corporate travelers during the week. So whether or not you travel, or are in the travel industry, we all have a stake in hoping business travel road warriors return to the road soon.
Memorial Day on America’s 250th: Remembrance of those who served
It's Memorial Day during America's 250th birthday. We can honor America's fallen heroes by visiting important sites in American history. In the United States, it's Memorial Day today. The 250th American birthday and a day to honor and mourn America's fallen heroes....
Is paying for TSA Aviation Security Checkpoint Fund a tax or an extra fee?
Since 2002, passengers have paid TSA Aviation Security Checkpoint Fund whenever they pay for their airline tickets. Is it a tax or a user fee? Originally set at $2.50 per segment, Congress raised the Aviation Security Checkpoint Fund (TTSA) Fee to $5.60 per one-way...
Don’t make customs agents’ jobs more difficult at the border
U.S. Customs and Border Protection (CBP) presents this list of Holiday Season tips. Knowing what CBP needs travelers to know before getting to passport control and customs stations will make all international travel easier, less stressful, and more enjoyable.