by Victor Block | Jun 10, 2017
These are not your mother’s museums Question: What do staplers, candles and ear rings have in common? Answer: They’re among the items on display at a wacky and wonderful museum in California which claims that it has the largest collection in the world devoted to...
by Charlie Leocha | Apr 27, 2017
Do we need a law to provide humane personal space on planes? As the US digests confrontations between airline crews and passengers, questions are swirling about what has caused this us-vs.-them attitude between passengers and airlines. Some of the reasons seem clear,...
by Victor Block | Apr 8, 2017
An island of environmental diversity One part of Puerto Rico is blanketed by the only tropical rainforest in the U.S. National Forest System. The setting is very different not far away, where a mountain range that blocks rain-producing weather systems has created a...
by Charlie Leocha | Feb 22, 2017
What happens when travelers don’t put their middle name in international reservations? When making reservations for a trip to Europe, I had an opportunity to purchase a flash sale airfare for myself and a friend. The normal price of $1,000 had been reduced to...
by Charlie Leocha | Feb 17, 2017
Passengers want complete airline travel costs — airfares plus extra fees Airlines are lobbying Congress to use the Congressional Review Act to roll back recent consumer protections. If Congress acts against their constituents, their “review” actions will...
by Charlie Leocha | Feb 10, 2017
Aviation consumer voice coming to President Trump Yesterday, Thursday, February 9, President Trump met with the airlines and airports. Now it is time for him to meet with passengers he represents and hear the consumer voice. Business-as-usual has always meant that...
