DOT fines have no teeth. Would a $2 fine deter you?

DOT fines have no teeth. Would a $2 fine deter you?

DOT fines are laughable. It is like “the emperor has no clothes!” Why is airline customer service so bad? Part of the reason is the paltry DOT fines assessed against the airlines for breaking the Department of Transportation (DOT) rules. Last year, DOT...

Are tarmac-delay rules still working?

Long tarmac delays at Kansas City this week and at JFK last month raise questions Back in 2009, strict tarmac-delay rules were put into effect by the Department of Transportation (DOT). After allowing the airlines to have almost a decade to solve the problem of tarmac...