Pandemic or IT failure mean no flight delay compensation

Pandemic or IT failure mean no flight delay compensation

Airline actions that harm passengers during pandemics and IT outages need DOT action Today, the airline industry is facing a major test with the coronavirus pandemic. However, not all airlines are working to help passengers. The DOT sent out an enforcement memorandum...
Know the full-fare advertising rule for airlines

Know the full-fare advertising rule for airlines

This full-fare advertising rule protects airline consumers — airlines hate it Many travelers do not know how important the full-fare advertising rule is to passengers. This rule mandates that all airline price advertising must include airfare plus all mandatory taxes...
How to find on-time statistics on airline websites

How to find on-time statistics on airline websites

Airline On-Time statistics are posted on airline websites, but they are not easy to find.  On-time statistics are important for travelers. DOT recognizes this importance. Travelers use arrival times in order to plan for enough time to get to connecting flights. Many...