Travel privacy affects every traveler. When I talk about travel privacy, most travelers look at me blankly. I get the “What-me-worry?” stare. But travel records reveal a lot about travelers, and privacy rules and regulations are few and far between....
In a poll, we asked travelers what are the top hotel amenities they look for when booking accommodations Each week we ask our readers what they think about important issues. Earlier this month, we asked them what their top hotel amenities would be. I have often...
Before you book your next hotel stay, check to be sure your research doesn’t reveal any of my 16 red flags that should make you seriously think about hotel booking. Hotel booking online should be a cinch. There are a myriad of websites to help you book hotels,...
Is it stealing from your hotel room when you take pens and bath amenities? What about robes and towels? When Lynn Culver checks into a property, she helps herself to the soaps and shampoos in her room. If housekeeping replaces the items, she takes the new ones, too....
Your hotel room is a reason travel agents matter. They are the key to the magic of hotel human touch. When travelers check into hotels, they usually expect the hotel to have their name, credit card information, and bedding request. And their frequent guest membership...
Want hotel room safety? An unmarried woman was traveling for work. At a Marriott, while she was sleeping, a male stranger came into her room. She assumed hotel room safety. What’s crazy about the incident is it wasn’t a mistake. Apparently, a man went to...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.
