Seat kickers, seat hogs, and power seat recliners are among the dozen worst airline behavior peeves that travelers exhibit. Last week, a friend called me to vent about a plane flight she just took. She was upset about enduring airline behavior peeves during her last...
Sadly, airlines need to be forced to let families sit together. Let families sit together. Families are traveling together now that the pandemic is over. Today, the industry has to deal with rules that let families sit together on planes for no additional cost. A new...
After erasing their cockpit voice recorder by flying to their destination, American Airlines pilots are refusing to testify to the NTSB incident investigators following a near fatal incident at JFK. On January 13, a near-fatal incident occurred at the John F. Kennedy...
Travelers United has focused on hotel resort fees and family seating on planes for years. These commonsense issues were just mentioned in the State of the Union address and we received thanks from the White House staff for our efforts. Sometimes working on what is...
If you’re not the parent or guardian of a child traveling with you, you’ll need to have written parental consent from each child’s parents/guardians before you leave. Summer vacations are around the corner. It may come as a surprise, but written...
You have been issued a cruise credit! Now what? A week before Carolynne James’s Rhine river cruise last spring, she got some bad news: Uniworld had canceled her sailing and issued a future cruise credit. But James, a retired office administrator from Columbia,...
Very rarely, insider knowledge of code-share rules can result in better airfares and more flexible rules. As frequent fliers and Travelers United readers know, code-share flights are usually one of the banes of the travel industry. While they’re great for...
With these 15 common steps, you can avoid serious problems at your hotel that could ruin your stay. Last week, I discussed handling unacceptable hotel rooms when you arrive and check in. This week, I discuss mistakes that you can avoid by not making any of the below...
FAIR Fees Act would prohibit airlines from charging unreasonable fees for basic services like reservation changes, carry-on baggage. Senators Edward J. Markey (D-Mass.) and Richard Blumenthal (D-Conn.) and Congressmen Steve Cohen (TN-09), Jesús “Chuy” García (IL-04),...
The President highlights the Administration and DOT’s steady progress in eliminating extra airline fees. Calls for end to fees for families sitting together. Hidden or unexpected ancillary fees are costly to consumers. They stifle competition by encouraging...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.
