Remember these winter holiday travel tips, especially these days with predicted travel crowds. As much as most people look forward to seeing their friends and relatives during winter holiday travel, almost no one looks forward to holiday air travel. The combination of...
There are so many things I miss about easy, uncomplicated travel relaxation. Yes, even annoyances like airport lines, cramped seats, and flight delays seem so quaint these days. On the other hand, I miss total travel relaxation. Of course, I miss seeing new places, I...
Little airline jargon words mean a lot when it comes to being on time or making a connection — “out” is not “off,” and “on” is not “in.” “Out,” “off,” “on,” and “in” are...
Is a “guaranteed late arrival” always guaranteed? Always check. Years ago, many hotels would accept reservations without a credit card, but only hold the rooms until, say, 4 or 6 p.m. A credit card guaranteed late arrival, but also meant travelers that...
Sometimes the hotel human touch works wonders even in a touchless world These days there are all kinds of commercials and online ads for great hotel websites and apps. Many intimate that booking through them will get you some glorious room or suite at a good price....
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.
