Airline honesty will be tested by coming NPRM. President Biden’s and Secretary Pete Buttigieg’s announcement that they want airlines to be required to pay compensation for delays and cancellations within their control should be popular with Americans...
Travel agents and travelers alike are celebrating another step closer to pre-pandemic normal This month, the official COVID emergency in the US will be over. But, don’t forget international travel rules. But it doesn’t mean travelers can be casual. At the...
All European travelers will be faced with soaring airfares and more connections. Many travelers heading to Europe this summer already know how expensive prices are in 2023. Soaring airfares are the norm. Most travel agents I know are getting regular requests, even...
The Jones Act in Alaska kept cruise ships at port. A waiver frees them. Almost a dozen years ago Senator John McCain introduced legislation to repeal the 1920 “Jones Act.” Now Congress deliberates again. An exception to the Jones Act in Alaska can be a...
Full disclosure of ancillary fees will not stop fee frustration. No question that having full disclosure of airline fees is a good thing. Those who think new fare rules will eliminate all fee frustration, however, may be disappointed. Yes, it will help to know about...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.
