by Charlie Leocha | Sep 24, 2010
Yesterday seven U.S. senators sent a letter to Secretary of Transportation Ray LaHood, commending his leadership and his department’s efforts to protect consumers. In the letter, Sens. Robert Menendez (D-NJ), George Lemieux (R-FL), Charles Schumer (D-NY), Mary...
by Charlie Leocha | Sep 24, 2010
Consumer and Travel Groups Deliver Petition Signatures to DOT on “Mad As Hell Day!” in Support of Secretary LaHood’s Efforts to Require Airline Fee Transparency The Consumer Travel Alliance (CTA), Business Travel Coalition (BTC) and American Society of Travel Agents...
by Charlie Leocha | Sep 23, 2010
Well, we certainly got the airlines’ attention with our Mad as Hell About Hidden Airline Fees campaign. Last night, I had a chance to meet with many of the top airline PR folk at a reception in Washington, DC, and later this morning I am meeting with them to see...
by Janice Hough | Sep 23, 2010
Lately it seems like many in the media are urging travelers to book holiday travel now, especially for the end of the year. A story was on our local news last night in the San Francisco area, and it’s a headline article on CNN.com. From a travel agent...
by Janice Hough | Sep 22, 2010
Now that airlines are making a record amount of money from fees, here are three, admittedly idealistic, questions about those fees. 1. Every time you change your reservation, even by an hour, most airlines will charge you $150. Many of them will charge you even for...
by Charlie Leocha | Sep 22, 2010
It’s official. The airlines are making money, lots of money. For everyone who is outraged at feeling nickle-and-dimed there is the cold comfort that that change adds up to big numbers for the airline world. America’s airlines during the 2nd quarter of this...
by Charlie Leocha | Sep 21, 2010
Groups Praise LaHood for Leadership on Passenger Protections, Deliver Letter in Support of DOT Efforts to Require Airline Fee Transparency Consumer and travel groups including the Consumer Travel Alliance, the National Consumers League, and the Business Travel...
by Charlie Leocha | Sep 21, 2010
Groups Praise LaHood for Leadership on Passenger Protections, Deliver Letter in Support of DOT Efforts to Require Airline Fee Transparency Consumer and travel groups including the Consumer Travel Alliance, the National Consumers League, and the Business Travel...
by Charlie Leocha | Sep 21, 2010
Consumer and travel groups including the Consumer Travel Alliance, the National Consumers League, and the Business Travel Coalition met with U.S. Secretary of Transportation Ray LaHood yesterday to offer their support for his efforts to require transparency in airline...
by Janice Hough | Sep 21, 2010
Everyone loves a bargain vacation. Although sometimes the amount of work that goes into finding that bargain may be more than the savings is worth. Some cruisers are willing to spend hours on the phone and on-line looking for the absolute lowest price. But, sometimes,...
