As the COVID-19 pandemic continues, many must travel by air and want to know if it’s possible to fly safely So far, there have been more than 18 million COVID-19 infections during the pandemic, with almost 690,000 dead. It’s natural that everyone...
Take a hike in parks and wildlife refuges during the COVID-19 pandemic In the U.S. since March, many of us have been in lock-down or at least stuck at home much of the time. Now that we can get out of the house to a degree, we can take a hike in wildlife refuges and...
Airport COVID testing avoids a two-week quarantine International airports lead the way. Vienna has airport COVID testing for passengers. Hong Kong operates disinfecting stations and UV robots. Many of us are seeing the future of airports. Change starting overseas in...
Hit hard by COVID-19, major cruise changes are coming to ships and new protocols to prevent the virus’ transmission. The cruise industry was hit hard by COVID-19. To an extent, in my opinion, it was self-inflicted, as the cruise industry was slow to react to...
In the post-COVID restaurant world, safety will be as important as taste The post-COVID restaurant world will be challenging for eateries and for travelers. Restaurants are important to the travel experience. They introduce us, often like no other place, to local...
Simple steps to make passengers feel safe enough to fly again This is becoming a mantra for me. These airline actions should become the norm when working to get travelers to fly again. Have airlines hand out masks when boarding. Or, have passengers bring their own...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.
