by Janice Hough | Jan 18, 2022
Travel agents are here to stay. It is time that you learn how travel agents think. If you don’t use a travel agent then you can skip this post. But more than half of airline tickets are still being sold by travel agents. That was the case just before the...
by Janice Hough | Jan 4, 2022
At some point, especially after almost two years of a pandemic, most airline travelers will end up or have ended up with travel vouchers or certificates. Airline travel vouchers come from unused tickets, or from partially used tickets, or from airline customer...
by Janice Hough | May 12, 2021
During the pandemic there are no simple trips, and planning is never finished A recent article in the New York Times, 4 Things to Know When Choosing a Travel Agent, had me furious for hours about travel agents. While the article talked about choosing a travel agent,...
by Janice Hough | May 8, 2018
Travelers trying to ensure a great vacation should check for travel agent benefits One of my clients, a local doctor, comments to me that when she mentions using a travel agent, some of her colleagues and friends often react with surprise — “You still use a...
by Janice Hough | Aug 18, 2016
Airlines have a love-hate relationship with travel agents. Agents sell over half of the airline tickets in the U.S., and carriers push agents, especially those with large agencies and consortiums, to promote their flights. On the other hand, airlines scramble to have...
by Janice Hough | Jun 8, 0025
The entire travel industry has staffing issues — even travel agent shortages as you plan your travels. As travel returns, it’s been a rough staffing year for the travel industry. Are we approaching a travel agent (or advisor) shortage? We all read stories about...
