by Charlie Leocha | Mar 27, 2026
DOT Issues Guidance on Airline Baggage Liability and Airline Responsibilities for Code-Share Flights Accprdiing to the Department of Transportation (DOT) The Department of Transportation (DOT) has issued guidance regarding airline baggage liability, particularly for...
by Charlie Leocha | Mar 25, 2026
United vs. American Airlines: reducing competition, and the FAA is stepping in. This is one of many problems facing travelers that Congress should address. Brace yourself if you’re flying through O’Hare Airport this summer. United vs. American Airlines at O’Hare...
by Charlie Leocha | Mar 18, 2026
When passengers pay for an upgrade to extra legroom seats, what do they get? The airlines are taking full advantage of the confusing definitions of extra legroom. Each airline sets its own definitions. They are all now carving up their planes into different sections....
by Janice Hough | Mar 17, 2026
Most frequent airline travelers have been barely on one side or another of the final-boarding rule, or the “10-minute rule.” While flights have a scheduled departure time, there is an unwritten final-boarding rule. The gate agent will often close the door...
by Ned S. Levi | Mar 16, 2026
Do you believe it’s a good idea to stand up or stay seated when the plane arrives at the gate? Some stand, and others sit. On my last flight, as we landed, I heard multiple passengers, including those in the row behind me, unbuckle their seatbelts even though we...
by Christopher Elliott | Mar 12, 2026
Am I owed a refund when my rental car broke down? John Sand’s Enterprise rental car broke down on his first day in Munich, and the company towed it without providing a replacement vehicle, leaving him stranded for 36 hours. After making 30 phone calls, sending...
