Read your airline ticket, then reread it again — it is important Since it was 14 degrees in Chicago, I figured all the passengers on my United Airlines Sunday afternoon flight to San Jose were especially happy when the door was closed for an expected on-time departure...
Did Sharmistha Das trash her car when she rented from Lyft? Why are travelers so messy? But Lyft claims she dragged her bicycle helmet along the side of his door, leaving several long scuff marks. Why are travelers so messy this summer? Lyft charged her credit card an...
Morris, a tour guide from Seattle, lost control of her rental last year and wiped out. “The handlebars came back at me and hit me square in the face, knocking me unconscious,” she remembers. “I fell to the ground and slashed my chin and forehead open on the gravel.”...
Survey: These cities will disappoint — and these won’t Cancel Cancún. Skip Antalya. Forget Punta Cana. A new report reveals the destinations where travelers feel most duped by glossy ads and influencer hype. It’s called Paris Syndrome. These cities...
Here are 16 tips to help solo travelers stay safe while traveling anywhere in the world. Traveling alone can mean freedom for some, as they have the opportunity to do exactly what they want without compromising their journey to please or satisfy a companion. They can...
Bad news: Airfares are rising again in 2025, with domestic ticket prices expected to climb 10 to 15 percent, according to a new prediction. But there’s good news, too. In some destinations, prices will fall this year. You have to know where to find low airfares....
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.
