Stupid travel mistakes — He booked the wrong hotel, a bad rental car deal, and didn’t read the fine print. Pay attention! If you do, you won’t end up like Allan Jordan, who showed up for a recent Virgin Atlantic Airways flight from New York to London, only to...
There is shameless air travel behavior by too many travelers. It seems to be happening every day, and it needs to stop. As we draw close to the end of 2025, my thoughts this past week have been with air travelers who have had to endure shameless air travel behavior...
Do you waste your vacation time? Between driving, flying and checking in, people throw away an average of one day of their vacation time per week. At least that’s the conclusion of a new survey. Shocked? Don’t be. According to the study by Sykes Holiday Cottages in...
Travel Insurance is more about peace of mind than protection. Travelers are shifting their focus for 2026 from fear to “peace of mind,” making travel insurance the year’s must-have accessory. From annual policies that save 40 percent to “cancel for any reason”...
I’ve got some great holiday gift suggestions for travelers. Many are techie gifts, but not all. Some will help you with your luggage, while one will help you sleep in noisy places. The winter holiday season has begun in the U.S. and Europe. I’m always on...
Holiday travel is hard. You must contend with the crowds, the high prices, the end of the shutdown — and the weather. This holiday season, I’ll probably see it all. Snow in the Pacific Northwest for Thanksgiving, thunderstorms in Chile for Christmas and stifling...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.
