Why are we becoming such careless travelers? Travelers are increasingly forgetting essentials like luggage and medication, a phenomenon experts blame on “cognitive overload” and stress. “Hurry culture” and constant screen time have eroded situational awareness,...
For decades, there’s been an Ugly American tourist stereotype. Usually, as I remember growing up, an Ugly American involved dressing badly, carrying big cameras, being flashy with money, and yes, often being loud. When I did a semester abroad in England, I will...
Eliminate lost valuables. You’d be surprised how many people lose them on vacation. A lot of valuables. I talk to travelers every day who have misplaced something while they are on the road, and they wish they had known how to eliminate lost valuables on vacation....
One of the constant questions in the travel industry… When should I book travel? While countless articles claim to tell you when the best time to book airfare is, the truth is that it’s a supply-and-demand issue. When should I book travel? As much as...
Severe winter weather has hit North America, Europe, and northern Asia. Snow, ice, and particularly “black ice” on the road make them dangerous. I’ve got 19 tips to help you stay safe while driving in winter weather. According to the National Weather...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.
