The airlines want to solve pilot shortages and high operating costs by having just one pilot flying their planes instead of two. It’s a questionable strategy considering safety and handling inflight emergencies. Airlines in the US and Europe are pushing to use...
Full disclosure of ancillary fees will not stop fee frustration. No question that having full disclosure of airline fees is a good thing. Those who think new fare rules will eliminate all fee frustration, however, may be disappointed. Yes, it will help to know about...
The time is overdue to end the FAA lap child exception for children under two years of age. Every baby and infant, like children two and older, should have their seat and be in an appropriate, approved child restraint system to prevent their injury in case of severe...
Airline summer squeeze travel is coming soon! Are you ready for less room? The start of the summer travel season is only a few weeks away, but people in the know have already identified the most pressing problem: dangerously cramped airline seats for squeeze travel...
Airline flight delays and flight cancellations have become almost routine. Here are 8 hacks that you can use to defend yourself against their effects. In the last year, we’ve seen total meltdowns of airlines and the Federal Aviation Administration (FAA) causing...
GAO report tells DOT to protect consumers better Five years ago, a Government Accountability Office (GAO) report outlined a series of problems with the Department of Transportation’s (DOT’s) airline consumer protections. These changes have not been made...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.
