Amazingly, 1 out of 4 car rental travelers is wrongly accused of unjust rental car damage charges. A recent poll of Travelers United subscribers found that 25 percent of members have experienced unjust rental car damage charges. The surprising results come from a...
You’re minutes away from confirming your dream vacation. You’ve selected a flight, hotel, and rental car. And then you see the question: “Add quick travel insurance to protect your trip for just $89?” One click, and you’re covered. Right? Maybe, maybe not. That quick...
When it comes to travel insurance, details matter. Carr, a stay-at-home mom from Jefferson, Ga., was a guest on her niece’s wedding cruise last year. But she missed the boat after suffering a shoulder injury. Although Carnival Cruises offered her a partial refund,...
This is not a normal post about insurance issues when booking flights. Insurance can be expensive — often accounting for over 10 percent of the trip’s price. However, insurance issues can also be expensive, especially when it involves a nonrefundable ticket,...
Airline passengers are “worth” different amounts of money in various countries and states. The value of life varies depending on where the case is brought to court. The value of life is not what many would have guessed. Although the US is at the top of the...
When it comes to travel insurance, one size doesn’t fit all. If you’re planning a big trip this year, you might have already figured that out. But what you don’t know — because it’s one of the travel insurance industry’s best-kept secrets...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.
