Amazingly, 1 out of 4 car rental travelers is wrongly accused of unjust rental car damage charges. A recent poll of Travelers United subscribers found that 25 percent of members have experienced unjust rental car damage charges. The surprising results come from a...
As travel season kicks into high gear, plan your trip insurance. Travel season is kicking into high gear. Have you also considered travel insurance if you plan any significant trips, especially international ones? If you don’t think it is important or necessary, you...
When it comes to travel insurance, one size doesn’t fit all. If you’re planning a big trip this year, you might have already figured that out. But what you don’t know — because it’s one of the travel insurance industry’s best-kept secrets...
Self-insurance works with no cancellation fees. Travel insurance can work as well. Read the fine print. Not all policies cover epidemics. Note: The travel world has changed. This article was originally published at the beginning of the pandemic. American Airlines,...
Rising cancellation fees, unaffordable refundable tickets and misleading travel insurance marketing have become hallmarks of the airline industry’s growing drive to profit from life’s unpredictable events. Findings in a new National Consumers League (NCL) report...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.
