New passport programs can speed travelers through passport control — first, you need a passport! The coming post-pandemic start-up of international travel means the need for passport renewals to travel. Plus, the lack of personnel and crowded flights means the need to...
It makes no sense for the CDC to say fully vaccinated Americans cannot enter the US without another test. The daily number of new cases of COVID-19 in the U.S. has been dropping in most states since vaccinations began to be administered to the population at large. The...
Make all international travel easier, less stressful, and more enjoyable with these CBP tips. U.S. Customs and Border Protection (CBP) presents this list of Holiday Season tips. These tips can be found in the CBP “Know Before You Go” booklet. Knowing what CBP needs...
Suspicionless searches of traveler’s electronic devices ruled unconstitutional Last week, the United States District Court for the District of Massachusetts Judge Denise J. Casper ruled that suspicionless searches of laptops and travelers’ cellphones,...
Earlier this month, a passenger on a Delta flight from Paris to Minneapolis, received an in-flight snack, an apple, meant to be eaten prior to landing in the U.S. She wasn’t hungry and put it in her bag. It became a $500 apple. After landing, the passenger,...
Here is a letter that Travelers United sent to all members of the Highway Bill Conference Committee, yesterday (Nov. 17, 2015). Travelers United has learned that the budget committee came up with a program that will collect customs and immigration inspection fees from...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
Airlines Refunds: DOT enforcement notice that all airline tickets canceled by the airlines must be repaid to include all airfare, taxes and added fees with cash not airline credits.
Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
Creation of the DOT Consumer Advocate to focus on aviation consumer protections
Full Fare Act — Advertised airfares now include all mandatory taxes and fees
Lost/damaged/delayed luggage compensation limit increased to $3,500
Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
Once airfare is purchased, that airfare and ancillary fees cannot be increased
Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.
