Your car rental in a post-pandemic world

Your car rental in a post-pandemic world

Post-pandemic world car rental will be different. Get ready. When it comes to renting a car after the pandemic, what’s different? Alex Davis wondered when she rented a car from Alamo in Chicago recently. Agents in hazmat suits? Antibacterial car washes, maybe? Perhaps...
Protect yourself from COVID-19 when renting a car

Protect yourself from COVID-19 when renting a car

Sanitize all rental cars prior to each rental to protect customers Rental car companies need to sanitize all rental cars. The world is moving toward reopening again. In Asia, Europe, and North America, businesses are resuming. Stay at home restrictions are beginning...
4 ways to avoid electronic toll collection penalties

4 ways to avoid electronic toll collection penalties

When states have electronic toll collection systems with no human collecting tolls and no way to use a credit card to pay a toll, travelers should not be unduly punished. If a traveler finds it impossible to pay a toll, it is not their fault. Fault belongs to the...
Your car rental in a post-pandemic world

Can travelers avoid unjust rental car damage charges?

Amazing 1-out-of-4 car rental travelers wrongly accused of damage charges  A recent poll of Travelers United subscribers found that 25 percent of members have experienced unjust rental car damage charges. The surprising results from a collection of educated, frequent...

How Enterprise determines car rental damage

Enterprise has been accused of running a ding-and-dent scam so often by readers of this site, I’ve lost count. Then they introduced a new system for determining car rental damage. The complaints have slowed to a trickle. Why? I asked Roger Van Horn,...
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