Amazingly, 1 out of 4 car rental travelers is wrongly accused of unjust rental car damage charges. A recent poll of Travelers United subscribers found that 25 percent of members have experienced unjust rental car damage charges. The surprising results come from a...
States have electronic toll collection systems with no human collecting tolls and no way to use a credit card to pay a toll. If a traveler finds paying an electronic toll collection impossible, keep reading. Many travelers decide to travel by car. Unfortunately, they...
Question My wife and I rented a car from Hertz in Arizona for a couple of days with our kids. The rental went fairly seamlessly. Then we received an $850 repair bill six months later. We didn’t notice any damage to the car when picking it up. The representative did...
Electric vehicle renters must understand their challenging issues to eliminate unfortunate surprises and delayed road travel. If you think that when you reserve a rental Electric Vehicle (EV) it’s the same as renting a gasoline-fueled car, you’re mistaken....
Car rental companies are up to their old rental scams again. Just ask Greg Taylor, who rented a sedan from Fox Rent-A-Car last month. He found that the companies are using their old rental car scams again. He had prepaid $106 through Expedia for the car. But Fox...
The price of an electric vehicle may be coming down — but not if you’re renting one. The EV charges are exorbitant. You’d think the cost of renting an electric vehicle would be falling, with Tesla slashing the price of its cars by up to 20 percent last...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.
